IES-1000 User’s Guide
21-2 Troubleshooting
21.3 DSL LED(s) Turn On and Off
A DSL LED turns on and off intermittently.
Table 21-3 Troubleshooting a Non-Constant DSL LED
STEPS CORRECTIVE ACTION
1 Check the IES-1000’s diagnostic screen.
2 Connect a DSL modem directly to the DSL port of the IES-1000 using a different telephone wire.
If the DSL LED still turns on and off repeatedly, contact the distributor.
21.4 Data Rate
The SYNC-rate is not the same as the configured rate.
Table 21-4 Troubleshooting the SYNC-rate
STEPS CORRECTIVE ACTION
1 Connect the DSL modem or router directly to the DSL port of the IES-1000 using a different
telephone wire.
2 If the rates match, the quality of the telephone wiring that connects the subscriber to the IES-1000
may be limiting the speed to a certain rate.
If they do not match when a good wire is used, contact the distributor.
21.5 Port Bonding
Refer to the Troubleshooting chapter in the part on commands.
21.6 Configured Settings
The IES-1000’s configured settings do not take effect.
Table 21-5 Troubleshooting the Network Module’s Configured Settings
CORRECTIVE ACTION
Click Apply to save your changes back to the IES-1000's volatile memory. The IES-1000 loses these
changes if it is turned off or loses power, so use the Config Save link on the navigation panel to the left to
save your changes to the non-volatile memory when you are done configuring. If this does not work, contact
the distributor.
21.7 Password
I forgot the password to my IES-1000.
Table 21-6 Troubleshooting the Password
CORRECTIVE ACTION
See the chapter on firmware upload and recovery in the Commands part.
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