ZyXEL Communications IES-1000 - Hardware Connections and Troubleshooting

ZyXEL Communications IES-1000

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Hardware Connections

II

Part II:

Hardware Connections and Troubleshooting

This part covers how to connect the IES-1000 and turn it on. It also covers how to troubleshoot

the hardware.

Table of Contents

Default Chapter2
- Copyright2
- Interference Statements and Warnings3
  - Fcc Warning3
  - Ce Mark Warning3
- Zyxel Limited Warranty4
- Customer Support5
  - Warranty Information5
  - Table of Contents7
- List of Figures14
- Preface22
  - Related Documentation22
  - Naming Conventions22
- Overview and Installation24
Chapter 1 Getting to Know the IES-100026
- Features26
- Fast Mode27
- Igmp Snooping28
- Applications29
- Figure 1-1 MTU Application30
- Figure 1-2 Central Office or ISP Application31
Chapter 2 Factory Default Settings32
- IP Parameters32
- Console Port32
- SNMP Community Strings32
- Console, Telnet, Web Configurator and FTP Password32
- G.SHDSL Ports (SAM1008)32
- ADSL Ports (AAM1008)33
- Ethernet Port33
- Other Factory Defaults33
Chapter 3 Hardware Overview36
- Additional Installation Requirements36
- AC Power Front Panel36
- DC Power Front Panel36
- Figure 3-1 AC Power Front Panel36
- Figure 3-2 DC Power Front Panel36
- Table 3-1 Front Panel Ports of the SAM1008 Network Module37
- Table 3-2 Front Panel Ports of the AAM1008 Network Module37
- Table 3-3 Front Panel Ports of the IES-100037
- Front Panel Ports37
Chapter 4 Hardware Installation38
- Environment38
- Freestanding IES-1000 Installation Requirements38
- Rack-Mounted IES-1000 Installation Requirements38
- Mounting the IES-1000 on a Rack39
- Figure 4-1 Attaching the Mounting Brackets to the IES-100039
- Figure 4-2 Mounting the IES-1000 on a Rack40
Chapter 5 Removing and Installing Network Modules42
- Removing a G.SHDSL SAM1008 Network Module42
- Figure 5-1 IES-1000 G.SHDSL SAM1008 Network Module42
- Figure 5-2 Loosen Module Screws42
- Installing a Network Module43
- Figure 5-3 Removing a Network Module from the IES-1000 Chassis43
- Figure 5-4 Installing a Network Module into the IES-1000 Chassis44
- Figure 5-5 Tighten Module Screws44
- Hardware Connections and Troubleshooting45
Chapter 6 Hardware Connections46
- Front Panel Connections46
- Console Port46
- Figure 6-1 SAM1008 Front Panel Connections Overview46
- SHDSL Port Connections47
- Figure 6-2 Console Port Connection47
- Figure 6-3 SHDSL Port and MDF Connections48
- Figure 6-4 SHDSL Port, MDF and User Equipment Connections49
- ADSL Port Connections50
- Figure 6-5 Magnified View of MDF Wiring50
- Figure 6-6 AAM1008 Installation Overview51
- Figure 6-7 Installation Scenario a52
- Figure 6-8 One MDF for End-User and CO Connections53
- Figure 6-9 Installation Scenario B54
- Figure 6-10 Two Separate Mdfs for End-User and CO Connections55
- Figure 6-11 Installation Scenario C56
- AC Power Model Power Connection57
- Figure 6-12 Stacking Multiple IES-1000 Units57
- DC Power Model Power Connections58
- Figure 6-13 Connecting the Power Cord to the IES-1000 and a Power Source58
- Figure 6-14 Connecting IES-1000 Power59
Chapter 7 Turning on the IES-100060
- Introduction60
- Network Module Front Panel Leds60
- Figure 7-1 Location of the IES-1000 Fans60
- Figure 7-2 SAM1008 Front Panel Leds61
- Figure 7-3 AAM1008 Front Panel Leds61
- Table 7-1 Network Module LED Descriptions61
Chapter 8 Hardware Troubleshooting62
- System Startup62
- The ALM LED Is on62
- Table 8-1 SYS LED Troubleshooting62
- Table 8-2 ALM LED Troubleshooting62
- The SHDSL LED(S) Do Not Turn on63
- The ADSL LED(S) Do Not Turn on63
- Table 8-3 SHDSL LED Troubleshooting63
- Table 8-4 ADSL LED Troubleshooting63
- The LAN LED(S) Do Not Turn on64
- There Is no Voice on an ADSL Connection64
- Testing Wiring64
- Table 8-5 LAN LED Troubleshooting64
- Table 8-6 ADSL Voice Troubleshooting64
- Figure 8-1 Testing In-House Wiring65
- Table 8-7 Testing In-House Wiring65
- Getting Started67
Chapter 9 Web Configurator Access and Navigation69
- Web Configurator Overview69
- Accessing the Web Configurator69
- Figure 9-1 Password Screen69
- Home Screen70
- Figure 9-2 Home Screen70
- Table 9-1 Navigation Panel Links70
- Screens Overview71
- Table 9-2 Web Configurator Screens71
- Saving Your Configuration72
- Navigating the Web Configurator72
- Figure 9-3 Bridge Setup Example72
- Figure 9-4 Bridge Packet Type Filter Setup Example73
Chapter 10 Getting Started Screens75
- Getting Started Overview75
- General Setup Screen75
- Figure 10-1 General Setup75
- Table 10-1 General Setup75
- Bridge Overview76
- Bridge Setup Screen76
- Figure 10-2 Bridge Setup77
- Table 10-2 Bridge Setup77
- Figure 10-3 Bridge Packet Type Filter Setup78
- Table 10-3 Bridge Packet Type Filter Setup78
- Port Filter (Port-Based VLAN)79
- Figure 10-4 Default Port Filter Settings80
- Figure 10-5 Bridge Port Filter Setup80
- Table 10-4 Bridge Port Filter Setup80
- Figure 10-6 Edit Bridge Port Filter Setup81
- Table 10-5 Edit Bridge Port Filter Setup81
- Figure 10-7 Bridge MAC Filter Setup82
- Figure 10-8 Bridge MAC Filter Entry List82
- Table 10-6 Bridge MAC Filter Setup82
- Figure 10-9 Bridge MAC Filter Entry Add83
- Table 10-7 Bridge MAC Filter Entry List83
- Table 10-8 Bridge MAC Filter Entry Add83
- Figure 10-10 MAC Count Filter Setup84
- Table 10-9 MAC Count Filter Setup84
- Figure 10-11 MAC Count Filter Edit85
- Table 10-10 MAC Count Filter Edit85
- Figure 10-12 Bridge MAC Address Record86
- Table 10-11 Bridge MAC Address Record87
- Figure 10-13 Bridge IGMP Snooping Record88
- Table 10-12 Bridge IGMP Snooping Record88
- Figure 10-14 DHCP Relay Agent Circuit ID Sub-Option Format89
- Figure 10-15 DHCP Relay Setup90
- Table 10-13 DHCP Relay Setup90
- Figure 10-16 Add DHCP Server91
- Table 10-14 Add DHCP Server91
- Figure 10-17 RADIUS Server92
- Figure 10-18 802.1X Setup92
- Table 10-15 802.1X Setup92
- Figure 10-19 RADIUS Server Setup93
- Table 10-16 RADIUS Server Setup93
- Figure 10-20 Edit 802.1X Setup94
- Table 10-17 Edit 802.1X Setup94
- Figure 10-21 Bridge Fast Mode VLAN ID Setup95
- Table 10-18 Bridge Fast Mode VLAN ID Setup95
- IP Setup Screen96
- Figure 10-22 IP Setup96
- Table 10-19 IP Setup96
Chapter 11 ADSL Module Port Setup99
- ADSL Module Port Setup Overview99
- ADSL Standards Overview99
- Downstream and Upstream99
- Profiles99
- Table 11-1 Maximum Transfer Rates of the ADSL Ports99
- Interleave Delay100
- ADSL Configured Versus Actual Rate100
- ADSL Module Default Settings100
- Default Profile Settings100
- ADSL Module Port Setup Screen101
- Figure 11-1 ADSL Port Setup102
- Table 11-2 ADSL Port Setup102
- Figure 11-2 ADSL Profile Setup103
- Table 11-3 ADSL Profile Setup103
- Figure 11-3 ADSL Add Profile104
- Table 11-4 ADSL Add Profile104
- 10/100M Auto-Sensing Ethernet105
- Figure 11-4 Ethernet Port Setup106
- Table 11-5 Ethernet Port Setup106
- Figure 11-5 ADSL Port Setup Edit108
- Table 11-6 ADSL Port Setup Edit108
Chapter 12 G.SHDSL Module Port Setup111
- G.SHDSL Module Port Setup Overview111
- G.SHDSL Standards Overview111
- G.SHDSL Profiles111
- N-Wire Mode111
- Table 12-1 Data Rates of the Sam1008'S SHDSL Ports111
- Port Bonding112
- N-Wire Mode with Port Bonding Example112
- Figure 12-1 N-Wire Mode with Port Bonding Example112
- Default G.SHDSL Module Settings113
- G.SHDSL Module Port Setup Screen113
- Figure 12-2 G.SHDSL Port Setup114
- Table 12-2 G.SHDSL Port Setup114
- Figure 12-3 G.SHDSL Profile Setup116
- Table 12-3 G.SHDSL Profile Setup116
- Figure 12-4 G.SHDSL Add Profile117
- Table 12-4 G.SHDSL Add Profile117
- Figure 12-5 G.SHDSL Port Setup118
- Table 12-5 G.SHDSL Port Setup118
- Figure 12-6 Add G.SHDSL N-Wire Group119
- Table 12-6 Add G.SHDSL N-Wire Group120
- Figure 12-7 Add G.SHDSL Port Bonding121
- Table 12-7 Add G.SHDSL Port Bonding121
Chapter 13 Virtual Channel Management123
- About Virtual Channels123
- Super Channel123
- DSL Port Channel Setup Screen124
- Figure 13-1 DSL Port Channel Setup124
- Table 13-1 DSL Port Channel Setup124
- ATM Qos125
- Traffic Shaping125
- Traffic Parameters126
- Figure 13-2 PCR, SCR, MCR and MBS in Traffic Shaping127
- Figure 13-3 TAT, CDVT and BT in Traffic Shaping128
- Figure 13-4 DSL Port VC Profile Setup129
- Table 13-2 DSL Port VC Profile Setup129
- Figure 13-5 DSL Port VC Profile Add130
- Table 13-3 DSL Port VC Profile Add130
- Figure 13-6 DSL Port Channel Add132
- Table 13-4 DSL Port Channel Add132
- Advanced Applications and Management134
Chapter 14 Static Route135
- Static Route Overview135
- Static Route Setup Screen135
- Figure 14-1 Static Route Setup135
- Table 14-1 Static Route Setup135
- Figure 14-2 Add Static Route136
- Table 14-2 Add Static Route136
Chapter 15 VLAN139
- VLAN Overview139
- Tagged Vlans (IEEE 802.1Q)139
- Forwarding Tagged and Untagged Frames140
- Filtering Databases140
- Automatic VLAN Registration141
- Garp141
- Table 15-1 GARP Terminology141
- VLAN Setup142
- Static VLAN Setup Screen142
- Figure 15-1 Static VLAN Setup142
- Table 15-2 Static VLAN Setup142
- Figure 15-2 Add VLAN Static Entry143
- Table 15-3 Add VLAN Static Entry144
Chapter 16 SNMP145
- SNMP Management145
- Figure 16-1 SNMP Management Model145
- Table 16-1 SNMP146
- Supported Traps146
- SNMP Setup Screen147
- Figure 16-2 SNMP Setup147
- Table 16-2 SNMP Setup147
- Figure 16-3 Add SNMP Access Entry148
- Table 16-3 Add SNMP Access Entry148
Chapter 17 Logins149
- Logins Overview149
- Logins Screen149
- Figure 17-1 Logins149
- Table 17-1 Logins149
Chapter 18 Maintenance151
- Maintenance Overview151
- Maintenance Screen151
- Figure 18-1 Maintenance151
- Table 18-1 Maintenance151
- Figure 18-2 Secured Client Setup152
- Table 18-2 Secured Client Setup152
- Figure 18-3 Add Secured Client153
- Table 18-3 Add Secured Client153
- Figure 18-4 Firmware Upgrade155
- Figure 18-5 Restore Configuration155
- Figure 18-6 Backup Configuration156
Chapter 19 Statistics157
- Statistics Overview157
- Statistics Screen157
- Figure 19-1 Statistics157
- Table 19-1 Statistics157
- Figure 19-2 Hardware Monitor158
- Table 19-2 Hardware Monitor158
- Figure 19-3 Port Statistics159
- Table 19-3 Port Statistics159
- Figure 19-4 Channel Statistics160
- Table 19-4 Channel Statistics161
- Figure 19-5 VLAN Status162
- Table 19-5 VLAN Status162
Chapter 20 Diagnostic163
- Diagnostic Overview163
- Diagnostic Screen163
- Figure 20-1 Diagnostic163
- Table 20-1 Diagnostic163
- Log Format164
- Table 20-2 Log Format164
- Table 20-3 Log Messages164
- Figure 20-2 DSL Line Diagnostic167
- Table 20-4 DSL Line Diagnostic167
- Logout Screen168
- Figure 20-3 Reboot System Confirmation168
- Figure 20-4 Logout169
Chapter 21 Troubleshooting171
- DSL LED(S)171
- Data Transmission171
- Table 21-1 Troubleshooting the DSL LED(S)171
- Table 21-2 Troubleshooting Data Transmission171
- DSL LED(S) Turn on and off172
- Data Rate172
- Port Bonding172
- Commands174
Chapter 22 Commands Introduction176
- Command Line Interface Overview176
- Command Structure176
- Command Syntax Conventions176
- Commands177
- Table 22-1 Commands178
Chapter 23 System Commands194
- System Commands Overview194
- Commonly Used Commands194
- Sys Commands195
- Config Print Command195
- Exit Command195
- Set Location Command196
- Set Mode Command196
- Set Chassis Command196
- Set Slot Command196
- Secured Host Commands197
- Secured Host Add Command197
- Secured Host Delete Command197
- UNIX Syslog Commands198
- Table 23-1 Logs Sent to Your UNIX Server198
- Syslog Command198
- Syslog Facility Command198
- System Error Log Commands199
- Errlog Display Command199
- Errlog Clear Command199
Chapter 24 ADSL Commands200
- ADSL Overview200
- Configured Versus Actual Rate200
- ADSL Commands200
- Enable Port Command201
- Figure 24-1 Linedata Command Example203
- Figure 24-2 Lineinfo Command Example203
- Table 24-1 Lineinfo Command203
- Figure 24-3 Lineperf Command Example205
- Table 24-2 Line Performance Counters206
- Linerate Command206
- Figure 24-4 Linerate Command Example207
- Line Delay Command207
- List Ports Command208
- Figure 24-5 List Profiles Command Example210
- Figure 24-6 Show Profile Command Example211
- Show Port Command212
- Show Ports Command213
- Set Pvcs Command214
- Show Pvc Command214
- Show Pvcs Command214
Chapter 25 G.SHDSL Commands216
- G.SHDSL Overview216
- Configured Versus Actual Speed216
- G.SHDSL Commands216
- Lineinfo Command218
- Lineperf Command218
- Figure 25-1 List Port Command Example219
- Speed Configuration221
- Figure 25-2 List Profiles Command Example222
- Set Port Command223
- Set Pvc Command223
- Display All G.shdsl Line Information225
- Set Remote Side N-Wire Mode Command226
- Set Central Side Port Bonding Command227
- Set Remote Side Port Bonding Command228
- Delete N-Wire Group Command229
- Figure 25-3 List N-Wire Groups Command Example230
- Delete Port Bonding Command230
- List N-Wire Groups Command230
- List Bonded Members Command231
Chapter 26 Virtual Channel Management232
- About Virtual Channels232
- Virtual Channel Profile Commands232
- Set Vcp Command232
- Delete Vcp Command233
- Figure 26-1 Show VCP Command Example234
- Figure 26-2 Show Vcps Command Example234
- Delete Vcps Command234
  - Show Vcp Command234
  - Show Vcps Command234
- PVC Channels235
- Set Channel Command235
- Delete Channel Command235
- Figure 26-3 Chow Channel Command Example236
- Delete Channels Command236
- Show Channel Command236
- Figure 26-4 Chow Channel Command Example237
- Show Channels Command237
- Enable Channel Command237
- Enable Channels Command237
- Disable Channel Command238
- Disable Channels Command238
- Channel Statistics Command238
- Figure 26-5 Channel Statistics Command Example239
- Channels Statistics Command239
- Figure 26-6 Channel Statistics Command Example240
- Clear Channel Command240
- Clear Channels Command240
Chapter 27 10/100M Fast Ethernet Port Commands242
- 10/100M Fast Ethernet Overview242
- Ethernet Commands242
- Set Auto Command242
- Set Duplex Command242
- Set Speed Command242
- Status Command243
Chapter 28 Bridge Commands244
- Bridge Commands Overview244
- Bridge Port Numbers244
- Basic Commands244
- MAC Filter Commands245
- Mac Filter Enable Command245
- Mac Filter Disable Command245
- Mac Filter Add Command245
- Filter Commands246
- Figure 28-1 Mfilter Command Example246
- Mac Filter Delete Command246
- Mfilter Command246
- Flush Command247
- Filterage Command247
- Port Filter Commands (Port-Based VLAN)248
- Figure 28-2 Portfilter Command Example248
- Ethertype Command248
- Figure 28-3 Portfilter Command Example 2249
- Figure 28-4 Example of Modified Port Filter Port 2249
- Tagged Ethernet Frames Commands (Fast Mode)250
- Figure 28-5 Example of Modified Port Filter Port 3250
- Figure 28-6 Example of Modified Port Filter Settings250
- Fpvid Command250
- Table 28-1 Physical Ports, Port Numbers and IES-1000 Default PVID Tags in Fast Mode251
Chapter 29 DHCP Relay Commands252
- DHCP Relay Overview252
- DHCP Relay Commands252
- Figure 29-1 Pool Command Example253
- DHCP Relay Agent Information Option254
- Relayinfo Enable Command254
- Relayinfo Disable Command254
- Relayinfo Status Command255
- Relayinfo Add Command255
Chapter 30 IEEE 802.1X Commands256
- IEEE 802.1X Overview256
- IEEE 802.1X Commands256
- Port Status Command258
- Radius Port Command259
- Radius Secret Command259
- Radius Show Command259
Chapter 31 IEEE 802.1Q Tagged VLAN Commands260
- IEEE 802.1Q Tagged VLAN Introduction260
- Configuring the Tagged VLAN260
- IEEE 802.1Q Tagged VLAN Commands262
- Figure 31-1 Example: PVID Command Display263
- Figure 31-2 Example: SVLAN List Command Display264
- Svlan Setentry Command264
- Figure 31-3 Example: SVLAN List Command Display265
- Figure 31-4 SVLAN Example266
- Figure 31-5 Example: Svlan Getentry 2 Command Display267
- Svlan Getentry Command267
- Svlan Delentry Command267
- Dvlan List Command267
- Figure 31-6 Example: DVLAN List Command Display268
- Figure 31-7 Example: DVLAN Getentry 2 Command Display268
- Dvlan Getentry Command268
- Figure 31-8 Example: VLAN List Command Display269
Chapter 32 IEEE 802.1P Priority Commands270
- Introduction270
- IEEE 802.1P Priority Commands270
- Regen Port Command271
Chapter 33 IP Commands272
- Setting the IP Address272
- General IP Commands273
- Figure 33-1 Setting IP Address and Default Gateway273
- Statistics Command274
- Subnet Add Command274
- Subnet Delete Command274
- Subnet Flush Command274
- Route Delete Command275
- Route Add Command275
- Route Flush Command275
Chapter 34 Remote Management278
- Remote Management Introduction278
- Management by Telnet278
- SNMP Access Configuration278
- SNMP Trap Configuration279
Chapter 35 Configuration Backup/Restore282
- Configuration Files of the Network Module282
- Configuration Backup282
- Configuration Restore282
Chapter 36 Firmware Upload and Recovery284
- FTP Firmware Upload on the Network Module284
- BOOTP/TFTP Firmware Recovery of the Network Module285
- Figure 36-1 BOOTP/TFTP Server286
- Figure 36-2 Input MAC286
- Figure 36-3 Database Edit Dialog287
- Figure 36-4 Enable BOOTP/TFTP287
- Figure 36-5 Enter Debug Mode287
Chapter 37 Troubleshooting290
- SHDSL or ADSL LED(S)290
- Data Transmission290
- Table 37-1 Troubleshooting the DSL LED(S)290
- Table 37-2 Troubleshooting Data Transmission290
- SHDSL or ADSL LED(S) Turn on and off291
- Data Rate291
- Port Bonding291
- Table 37-3 Troubleshooting a Non-Constant DSL LED291
- Table 37-4 Troubleshooting the SYNC-Rate291
- Table 37-5 Troubleshooting Port Bonding291
- Configured Settings292
- Password292
- Table 37-6 Troubleshooting the Network Module's Configured Settings292
- Local Server293
- Snmp293
- 37.10 Telnet293
- Table 37-7 Troubleshooting the Password293
- Table 37-8 Troubleshooting a Local Server293
- Table 37-9 Troubleshooting SNMP293
- Table 37-10 Troubleshooting Telnet293
- 37.11 Ethernet Port294
- Appendices and Index295
Appendix A Safety Warnings296
Appendix B Removing and Installing a Fuse298
- Removing Fuses298
Appendix C Pin Assignments300
Appendix D Hardware Specifications302
- Physical Interfaces302
- Wire Gauge Specifications303
- Index304

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