ZyXEL Communications NXC Series - Chapter 32 Diagnostics; Overview; What You Can Do in this Chapter; Diagnostics

NXC Series User’s Guide
401
CHAPTER 32
Diagnostics
32.1 Overview
Use the diagnostics screens for troubleshooting.
32.1.1 What You Can Do in this Chapter
• The Diagnostics screen (Section 32.2 on page 401) generates a file containing the NXC’s
configuration and diagnostic information if you need to provide it to customer support during
troubleshooting.
• The Packet Capture screen (Section 32.3 on page 405) captures data packets going through the
NXC.
• The Core Dump screens (Section 32.4 on page 413) save a process’s core dump to an attached USB
storage device if the process terminates abnormally (crashes) so you can send the file to customer
support for troubleshooting.
• The System Log screens (Section 32.5 on page 414) download files of system logs from a connected
USB storage device to your computer.
• The Wireless Frame Capture screens (Section 32.6 on page 415) capture network traffic going through
the AP interfaces connected to your NXC.
32.2 Diagnostics
This screen provides an easy way for you to generate a file containing the NXC’s configuration and
diagnostic information. You may need to generate this file and send it to customer support during
troubleshooting.
Click Maintenance > Diagnostics to open the Collect on Controller screen.