Telephoning In a hurry?: A Brief Explanation of Important Functions
43
Transferring a Call to an External Subscriber (Transfer Call)
You may also transfer calls to an external subscriber. The system administrator
must provide you with the corresponding authorisation to do this, otherwise you
will not be able to transfer calls in this way.
Note: When you call an external party and then transfer this
person to another external party, you will bear the costs for
the call between the two external callers. You have no way of
influencing how long the transferred call will last. The con-
nection is established via the OpenCom 100 and occupies
two call channels (ISDN user channels).
For the System Administrator: System Settings for Transferring Calls
■ You can define the length of time after which a user trying to transfer a call is
called back in the Configurator, menu PBX Configuration: System: Timer
(Setting: Timeout on diversion to operator).
■ External call transfer authorisation is set in the Configurator, menu User
Manager: User groups (Setting: External to external).
h replace the handset in the telephone cradle.
The internal subscriber will be called. If he/she answers, he/
she will be able to speak with the caller on hold. If he/she
does not answer, you will automatically be called back after a
certain length of time.
If the line of the internal subscriber is busy, you may end the
query as described on page 42.
GR Press the R-key. The subscriber you were talking to before is
put on hold.
Z Dial the external call number.
M Press the MenuCard key (short press).
P Using the arrow key, select the
Transfer
menu entry.
O Press the OK key.
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