Telephoning Enquiry, Toggling, Transfer and Conference
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2.5 Enquiry, Toggling, Transfer and Conference
2.5.1 Enquiry/Toggling by means of the R-Key or
Another Call Key
2.5.2 Transferring an Internal/External Call to an
Internal Subscriber
You have dialled an internal enquiry call (see the section entitled Enquiry/Toggling
by means of the R-Key or Another Call Key on page 66).
R During a call, press the R-key (display in the info line) and:
Z Dial the internal or external call number (for manually-seized
trunk calls with the line seizure code digit, e. g.
0, see
page 55).
or:
g Press another call key to place an enquiry call with a team
member.
The original call is put on hold while you are consulting with
the third person.
g To toggle (i.e. switch backwards and forwards between the
two calls), press the key of the held subscriber (the LED of
this call key flashes and the arrow symbol is displayed).
h/T End enquiry/toggling by replacing the handset or pressing
the disconnect key.
g/R Then press the key of the call on hold.
G You are now reconnected to the caller who was on hold.
Gh When the subscriber answers, inform them of the call
transfer and hang up.
h If the subscriber does not answer, hang up; the subscriber is
called.
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