Telephoning General Functions
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The LEDs and symbols on the call keys indicate the following states:
2.2.3 Calls in the Call Waiting Queue
The system administrator can configure and activate a call waiting queue espe-
cially for your telephone in the OpenCom 100 system. While you are making a call,
new calls can be queued. These callers first hear an announcement (if the system
administrator has preset an announcement) and then the ring tone. The number
of calls permitted in the call waiting queue is set by the system administrator
during system configuration, 5 calls for example. When this number is reached,
further callers hear the busy tone. The calls in the queue are put through in order
of priority (baby calls, door calls, VIP calls, other internal and external calls), irre-
spective of the order in which they came in.
Calls that have been in the queue for too long are removed, and the callers then
hear the busy tone. The period of time until an external call is released is set by the
network operator. In Germany this is usually two minutes and in other European
countries usually three minutes.
Your telephone can have a call waiting queue even if it belongs to a subscriber
group, where it simultaneously affects call forwarding.
If several call numbers are configured for your telephone (e. g. on trunk or team
keys), separate call waiting queues are used for each number.
First call LED flashes rapidly
Bell is displayed
Further call LED flashes rapidly
Bell is displayed
Further call,
call waiting queue is full
Short beep tone
(only on the OpenPhone 75)
Key seized LED on
Arrow is displayed
Call held LED flashes slowly
Arrow is displayed
Team member’s key is seized LED on
Handset and team key text are dis-
played
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