- 151 -
000846BG
8 - Maintenance
- Error code
- Error message
- LED status
Name of Alarm and Cause Solution
- W013
- Clock Fail
-
Flashing yellow
LED
Clock Fail:
The alarm occurs when there is a difference of
more than 1 minute in the time shown on the Web
User Interface compared to the internal time of the
microprocessors and indicates a malfunction of the
clock circuit.
• Error inside the inverter and cannot be checked externally.
- If the alarm repeats persistently, contact customer
assistance.
- W015
- Island Detect.
-
Yellow LED
Disconnection due to Anti-Islanding:
The inverter has been improperly connected to an
island grid.
• Check that the grid to which the inverter is connected is not
an island grid.
- If the grid to which the inverter is connected is an island
grid, switch the inverter off and then on again: if the problem
persists, contact customer assistance.
- W018 *
- DC SPD tripped
-
Flashing yellow
LED
* (only for models with
monitored SPD)
Intervention of overvoltage surge arresters on DC
side:
Overvoltage surge arresters situated on the DC side
are damaged.
• Observe the inspection window on each surge arrester
(DC side). If it is red, the surge arrester is damaged and the
cartridge must be replaced.
- If the alarm status persists, even if all the surge arresters
have a green inspection window, contact customer assistance.
- W019 *
- AC SPD tripped
-
Flashing yellow
LED
* (only for models with
monitored SPD)
Intervention of overvoltage surge arresters on AC
side:
Overvoltage surge arresters situated on the AC side
are damaged.
• Observe the inspection window on each surge arrester
(AC side). If it is red, the surge arrester is damaged and the
cartridge must be replaced.
- If the alarm status persists, even if all the surge arresters
have a green inspection window, contact customer assistance.
W021
- P-reductionStart
- No LED
Activation of reduction in power:
Indicates that one of the power limitations has been
triggered.
• Check which power limitation code is active and, on the
basis of that, carry out the necessary checks that might relate
to various factors including:
- settings by the user
- high grid frequency
- high grid voltage
- anti-islanding
- low grid voltage
- high internal temperature
- high input voltage
- W022
- Q-modeChange
- No LED
Variation in means of managing reactive power:
Variation in the means of managing reactive power;
this change can be made through the Web User
Interface.
The variation in the means of managing reactive power is
done directly by the customer/installer and is not an error. The
information is only saved on the historic record of the events
memorised by the inverter.
- W023 *
- Date/time mod.
- No LED
Variation in the inverter's date and time:
Variation of the inverter's date and time; this change
can be made through the Web User Interface.
• The variation in the inverter's date and time is done directly
by the customer/installer and is not an error. The information is
only saved on the historic record of the events memorised by
the inverter.
- W024
- Energy data rst
- No LED
Zeroing of the statistical energy data memorised
in the EEPROM:
Reset of the energy data saved in the inverter; this
operation can be handled through the Web User
Interface.
The zeroing of the partial energy values memorised by the
inverter is done directly by the customer/installer and is not an
error. The information is only saved on the historic record of
the events memorised by the inverter
• The warning may also occur when the Memory Card on
which the production statistics are saved is replaced
W025
- P-reductionEnd
- No LED
Deactivation of reduction in power:
Indicates that the inverter has come out of one of the
power limitation states.
This type of warning does not need any check
- W046
- Grid conn. fault
-
Yellow LED
Connection to the grid unsuccessful
The alarm is logged when a Missing grid or Input UV
error occurs or due to the manual disconnection of the
inverter during the grid connection sequence.
• Once the error occurs, the inverter tries to return to normal
operation.
If the problem persists after a number of attempts to connect
the inverter, switch the inverter off and then on again.
- If the problem persists (once the inverter has been switched
off and back on again), contact customer assistance.
- W047
- Update Incomplete
-
Yellow LED
FW update method unsuccessful
The alarm occurs when a rmware update has not
been completed.
• Complete any pending rmware updates.
- If the problem persists once the rmware updates have been
completed, switch the inverter off and on again.
- If the problem persists (once the inverter has been switched
off and back on again), contact customer assistance.
- W048
- Periodic GridOff
-
Yellow LED
Automatic disconnection from the grid due to time
limit:
If the inverter exceeds the set grid connection time
limit set by the grid standard, it will automatically have
to carry out a disconnection and reconnection to the
grid to carry out the Riso test.
• The presence of this alarm is not an error as the automatic
disconnection is prescribed by safety regulations.
- If the inverter disconnects in a shorter time than expected,
contact customer assistance.