56 Error resolution and maintenance
Code Error description Eect Action
F2 Internal error Charging not possible
x Perform restart by pressing reset push button
(< 3seconds)
F3 DC residual current detected Charging not possible
x Check internal RCCB for the charge point and switch on
again
x Disconnect the charging connector from the EV and
reconnect it
x Perform restart by pressing reset push button (<
3seconds)
x Check wallbox with vehicle simulation adapter
x Get EV checked by specialist workshop
F4 Internal communication error Charging not possible
x Perform restart by pressing reset push button
(< 3seconds)
F5 Locking error Charging not possible
Locking not possible:
x Disconnect the charging plug from the charging socket
of the wallbox and reconnect it
x Check the charging plug for dirt
x Use a dierent charging cable
Unlocking not possible:
x Switch the wallbox o
x Disconnect the charging plug from the charging socket
of the wallbox
F6
Proximity pilot signal out of
valid range
Charging not possible
x Disconnect the charging connector from the EV and
reconnect it
x Use a dierent charging cable
F7,
F8
Controller pilot signal out of
valid range
Charging not possible
x Disconnect the charging connector from the EV and
reconnect it
x Use a dierent charging cable
F9 Overcurrent detected Charging not possible
x Disconnect the charging connector from the EV and
reconnect it
x Get EV checked by specialist workshop
F11
Contactor/ relay does not
close
Charging not possible
x Disconnect the charging connector from the EV and
reconnect it
x Perform restart by pressing reset push button
(< 3seconds)
F13
Control by default at terminal
EN1 (note)
Reduced charging current
x Check setting for external load shedding in ABL
Configuration App
x Check external control unit (e.g. FNN control box or
similar)
F14 Overtemperature
Charging not possible or
reduced charging current
x Ensure better shading of the wallbox at the installation
site
F15 Phase imbalance detected Reduced charging current
x Get EV checked by specialist workshop
x Limit the maximum charging current to 16 or 20A in the
ABL Configuration App (Extender stand-alone only).