54 Error resolution and maintenance
Resetting the wallbox and restoring to factory settings
If an error occurs during operation or configuration, you can reset the Wallbox eM4Single without changing the current configuration
parameters. Alternatively, you can reset the wallbox to its factory settings to set up a completely new configuration or to initialise a
configured wallbox for sale.
Reset via the MCB in the domestic power distribution
For a simple reset, switch o the power to the wallbox for about 30 seconds via the MCB connected upstream in the domestic power
distribution. After you have restored the power supply, the wallbox will restart without making any changes to the configuration
parameters.
Resetting the wallbox via the ABL Configuration App
The ABL Configuration App provides access to its integrated help system via the
button. If you tap the button during onboarding,
you can restart a Controller wallbox via the Reset to factory settings option; in the Control Board, you can access this option via
the Settings menu: After restarting the wallbox, all configuration parameters are reset to the factory default and must be set up again.
NOTE
Accessing the help system on an Extender wallbox
If you tap the
button while the ABL Configuration App is connected to an Extender wallbox, you will be redirected directly to
ABL’s support website.
Resetting or restoring the wallbox via the reset pushbutton
There is a reset pushbutton on the main module of the wallbox which you can use to restart the hardware or reset the wallbox to its
factory settings, depending on how long you press the button.
Proceed as follows to perform a reset on the Wallbox eM4Single:
1 Unlock the side RCCB flap using the key supplied and flip it up
to unlock the right-hand side of the housing cover.
2 Insert the key through the key opening on the bottom left-
hand side and push it upwards to unlock the left-hand side of
the housing cover.
J Open the housing cover to the front.
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