AEQ Audio Over IP
Routing System
107
It can also be viewed on the Dante Virtual Soundcard Settings tab
If the Dante network is standalone and does not have a DHCP server installed, this
address should be 169.254.*.*
If the Dante network is using a DHCP server, the IP address should conform to the
addressing scheme it is using (as shown in the image above)
A1.4.5. How do I check IP addresses for all devices on my network?
Use the Dante Controller Device Status tab to view the IP addresses of all the devices
on your network.
The Primary Address of all devices should follow the same IP address scheme (e.g.
169.254.*.* or 10.12.0.*). Same for secondary addresses…
Note that some older Dante devices or devices running older firmware may not show
this information.
A1.5. Troubleshooting Switch Configuration and Cabling.
Cables are the most vulnerable part of a network system. If you suspect cabling issues, check
for:
Faulty or manually terminated cables
Unplugged /badly connected Ethernet cables
Incorrectly configured switches
Dante devices removed or turned off
A1.5.1. Symptoms of switch or cabling issues.
You cannot see (some) devices in the Dante Controller network view
Dante Controller shows orange "unsuccessful subscription" icons, which usually means
a device that was present earlier is now missing
Faulty cables can lead to intermittent faults, which may be heard as dropped samples or
"cracks" in the audio
Dante devices may appear and disappear in Dante Controller
A1.5.2. Switch and Cabling Checklist.
Are all the connected link/status lights on the switch lit, or flashing as expected?
o Is the switch powered on?
o Is the cable correctly plugged in at the switch and the PC or
equipment?
Is the switch correctly configured?
o Perhaps QoS or VLANs have been incorrectly set up
Are you using a switch from another application with an unchecked or tested
configuration?
o Consult the switch manual and check the switch configuration
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