Agilent 1200 Preparative Pump User Manual 91
Troubleshooting and Diagnostics
6
Error Messages
Solvent Counter Zero
The volume counter for the bottle filling reached zero.
No Motor Motion
No motor rotation feedback.
Seal Wash Current Low
The current sensing of the seal wash motor was lower than expected.
Probable cause Suggested actions
1 Value for bottle filling set incorrectly. Reset bottle filling to the correct value.
2 Solvent bottle empty. Refill solvent bottle.
Probable cause Suggested actions
1 Defective or disconnected index cable. Ensure the connector connected and seated
correctly.
2 Encoder cable not connected at the encoder. Ensure the encoder cable is connected and
seated correctly at the encoder.
3 Motor defective or not connected. Exchange the pump drive assembly.
4 Defective main board. Exchange the main board.
Probable cause Suggested actions
1 Defective or disconnected seal wash pump
motor.
• Ensure the cable is correctly connected.
• Exchange the seal wash pump motor.
2 Defective main board. Exchange main board.
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