Agilent InfinityLab LC Series Diode Array Detectors User Manual 110
7 Error Information
General Error Messages
General Error Messages
General error messages are generic to all Agilent series HPLC modules and may
show up on other modules as well.
Timeout
Error ID: 0062
The timeout threshold was exceeded.
Shutdown
Error ID: 0063
An external instrument has generated a shutdown signal on the remote line.
The module continually monitors the remote input connectors for status signals.
A LOW signal input on pin 4 of the remote connector generates the error
message.
Probable cause Suggested actions
1 The analysis was completed successfully,
and the timeout function switched off the
module as requested.
Check the logbook for the occurrence and source
of a not-ready condition. Restart the analysis
where required.
2 A not-ready condition was present during a
sequence or multiple-injection run for a
period longer than the timeout threshold.
Check the logbook for the occurrence and source
of a not-ready condition. Restart the analysis
where required.
Probable cause Suggested actions
1 Leak detected in another module with a CAN
connection to the system.
Fix the leak in the external instrument before
restarting the module.
2 Leak detected in an external instrument with
a remote connection to the system.
Fix the leak in the external instrument before
restarting the module.
3 Shut-down in an external instrument with a
remote connection to the system.
Check external instruments for a shut-down con-
dition.
4 The degasser failed to generate sufficient
vacuum for solvent degassing.
Check the vacuum degasser for an error condi-
tion. Refer to the Service Manual for the degasser
or the pump that has the degasser built-in.
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