Why is my Ametek Power Supply device not detected by DeviceInstaller?
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Elijah MccoyAug 4, 2025
There are several reasons why DeviceInstaller might fail to detect your Ametek Power Supply device:
* The ENET cable may not be a cross cable. Ensure you are using the correct ENET cross cable.
* The power supply may not be turned on. Make sure the power supply is ON.
* The network configuration might be preventing communication. Try connecting a laptop to the HUB or switch that the unit with the ENET option is connected to and ping the computer you are using DeviceInstaller on. If there is no response, contact your network administrator to check if ICMP requests are being filtered.
* DeviceInstaller may not be configured to use the correct Ethernet card. See “Selecting a Network Adapter” on page 6-10.
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Sarah StevensonAug 8, 2025
What to do if all Ametek Sorensen XTR Power Supply units are not responding?
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Rebecca OwensAug 8, 2025
If all Ametek Power Supply units are unresponsive, it could be due to:
* A disconnected ENET communication. Check the ENET communication.
* An improperly configured HyperTerminal session. Verify the settings of the HyperTerminal session, consulting the instructions in “Selecting ENET as the Communication Port” on page 6-16.
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blakealexanderAug 12, 2025
What to do if the Ametek Sorensen XTR Power Supply is not responding?
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Derek ClarkAug 13, 2025
If the Ametek Power Supply is not responding, consider these possible causes:
* The communication port might not be selected properly. Select “ENET” as the communication port.
* The power supply unit address might be invalid. Use the front panel to refer to the correct power supply address using the *ADR .
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Valerie LeonardAug 16, 2025
What to do if sequentially several Ametek Sorensen XTR Power Supply units are not responding?
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Kristine ChavezAug 16, 2025
If you find that several Ametek Power Supply units are not responding sequentially, starting from a specific unit, the issue might stem from disconnected RS-485 communication at the first unresponsive unit. To resolve this:
* Check your RS-485 communication.
* Try switching the cable linking this unit to the last unit that is known to have given a response.
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nelsontheresaAug 21, 2025
Why is my found Ametek Power Supply device not reachable?
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Stacey SalasAug 21, 2025
If your Ametek Power Supply device is found but not reachable, it is likely that your network is not configured properly. In this case, it's best to contact your network administrator for assistance.
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Victoria MartinAug 25, 2025
How to fix an Ametek Power Supply unit that is not responding?
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Victoria CooperAug 26, 2025
If one of the Ametek Power Supply units is not responding, it could be due to the following reasons:
* The power supply is not turned on. Turn the power supply ON.
* The communication interface is not set as a slave unit (RS-485) or the address has not been set correctly. Check that the RS-485 bus is selected as the communication interface and the address is correct.
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Alexandra FryeAug 29, 2025
What to do if typed text is not visible on Ametek Sorensen XTR Power Supply?
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Daniel TorresAug 29, 2025
If the text you type is not visible on the Ametek Power Supply, it's likely that echo mode is not active. To fix this, select 'Echo typed characters locally' in the ASCII Setup dialog box of HyperTerminal.