3
11. Processing a sale 27
11.1 Processing Sale – Contactless Card, Smartphone or Wearable
(Purchase Amount less than $100) 27
11.2 Processing Sale – Contactless Card, Smartphone or Wearable
(Purchase Amount more than $100) 28
11.3 Processing a Sale with Cash out 29
11.4 Processing a Sale – Insert (EMV) and Swipe with PIN or Signature 30
11.5 Processing a Cash-Out Only Transaction 31
12. Refunds 32
12.1 Processing a Refund transaction 32
13. Pre-Authorisation 34
13.1 Processing a Pre-Authorisation 35
13.2 Pre-Authorisation Completion 36
13.3 Pre-Authorisation Cancel 38
14. Hand key (Manual Entry) Processing 39
14.1 Processing a Hand key transaction With a Cardholder Present 39
15. Mail Order Telephone Order (MOTO) 41
15.1 Processing a Mail/Telephone Order transaction (Scheme Cards only) 41
16. Settlement 43
16.1 Initiate Manual Settlement 43
17. Print Transactions 44
17.1 Print Last Transaction 44
18. Print Report 45
18.1 Audit 45
18.2 Last Settlement 46
18.3 Totals by Summary Totals 46
18.4 Totals by Sub Total 47
18.5 Review Batch 48
19. Change Merchant Password 48
20. Communication Options 49
20.1 Switching to an alternative communication option 50
21. Conguring Communication type 50
21.1 Set Up the Terminal for Broadband Internet via Ethernet Communication 50
21.2 Set Up the Terminal for Broadband Internet via Wi-Fi Communication 51
21.3 Pair the terminal and base for Bluetooth 52
22. ANZ POS Move Terminal – Integrated 53
22.1 How to Install ANZ POS Move Terminal – Integrated 53
23. Common terminal error messages 58
24. Filing and Retention of transaction Records and Vouchers 60