Arlo Go 2 User Manual

66Troubleshooting
Arlo Go 2 LTE/WiFi Security Camera
User Manual
Firmware updates
Your Go 2 Camera updates its rmware automatically as new rmware is released. You can
also manually check for new rmware, and if it’s available, update your camera.
Automatic rmware updates
If your Go 2 Camera is connected to only the LTE network (not WiFi), then the Go 2 rmware
updates use cellular data to download. Minor rmware updates, which occur roughly once
every three months, use about 14 MB of data. Larger updates, which usually happen about
once a year, can be as large as 65 MB.
Arlo Go 2 rmware updates happen automatically as long as the cameras are connected to
the LTE network or WiFi, are powered on, and have at least 15 percent battery. If a rmware
update is released while your camera is turned o or disconnected or while the battery is low,
the rmware update happens automatically within 24 hours aer you turn the camera back
on, if it is connected to the network, and the battery is not low.
Automatic updates happen between 3:00 a.m. and 5:00 a.m. to minimize camera downtime
during the day. If the rmware update is a major one, you cannot view your camera live
until the rmware is updated, but motion and sound detection still work and your camera
still records based on the currently selected mode. To view your camera live, you can wait
until the update happens automatically between 3:00 a.m. and 5:00 a.m., or you can update
manually. For more information about updating your rmware manually, see Update the Go 2
Camera firmware manually on page 67.
If a rmware update is in progress, the LED on the camera blinks alternating blue and amber.
Aer this, the camera’s LED turns o for one to two minutes while the camera installs the
rmware. Aer the camera rmware update nishes, the camera connects to the network
again and the LED blinks blue rapidly.
WARNING: Do not release the camera from its housing or remove the battery while your
Arlo camera is updating and installing rmware. Wait until the camera is viewable from
your Devices feed.
If you turned o your Arlo Go 2 Camera’s LED in the camera settings, the LED does not blink
to show that a rmware update is in progress. While the LED is turned o, always make sure
that you can view your camera live from the Arlo app or a web browser before interrupting
power to the camera. If you remove the battery or otherwise interrupt power while a rmware
update is in progress, your camera might become unusable.

Arlo Go 2 Specifications

General

Type	IP security camera
Built-in light	Yes
Placement supported	Outdoor
Connectivity technology	Wireless
Maximum operating distance	91 m
Form factor	Bullet
Mounting type	Ceiling/wall
Product color	White
Country of origin	China
Ethernet LAN	No
Mobile network generation	4G
Field of view (FOV) angle	130 °
Detection distance	7 m
Alert notification type	E-mail, Push notification
LED type	IR
Infra-red wavelength	850 nm
Night vision distance	7.62 m
Number of illumination LEDs	2
Total megapixels	2 MP
Maximum resolution	1920 x 1080 pixels
Number of cameras	1
Digital zoom	12 x
Power source type	Battery
Operating temperature (T-T)	-20 - 45 °C
Sensor type	-
Harmonized System (HS) code	8525890000

Weight and Dimensions

Depth	120 mm
Width	64.2 mm
Height	86 mm
Weight	490 g
Package depth	179 mm
Package width	161 mm
Package height	115 mm
Package weight	792 g