Arlo Go 2 User Manual

71Troubleshooting
Arlo Go 2 LTE/WiFi Security Camera
User Manual
Reset the camera
Factory resetting your Arlo Go 2 Camera returns it to default settings and removes the camera
from your account. This means that you must follow the Arlo app setup process to use your
camera aer a factory reset.
Reset using the sync button
1. Bring the Arlo Go 2 Camera indoors.
We recommend that you bring your camera indoors before removing its housing to avoid
potentially exposing the inside of the camera to water intrusion.
2. Press the release button on the bottom next to the magnetic charging port to release the
camera from its housing.
With a click sound, the camera slides partially out of the housing.
3. Pull the camera until you see the sync button.
4. Press and hold the sync button on the camera for about 15 seconds, until the camera LED
begins blinking amber, then let go.
Note: Make sure to let go of the sync button when the camera LED begins blinking amber.
If you hold the sync button too long, then you must restart the factory reset process until
the camera LED blinks amber three times aer letting go of the sync button.
5. Insert the camera back into its camera housing until it clicks into place.
sync button
releasebutton

Arlo Go 2 Specifications

General

Type	IP security camera
Built-in light	Yes
Placement supported	Outdoor
Connectivity technology	Wireless
Maximum operating distance	91 m
Form factor	Bullet
Mounting type	Ceiling/wall
Product color	White
Country of origin	China
Ethernet LAN	No
Mobile network generation	4G
Field of view (FOV) angle	130 °
Detection distance	7 m
Alert notification type	E-mail, Push notification
LED type	IR
Infra-red wavelength	850 nm
Night vision distance	7.62 m
Number of illumination LEDs	2
Total megapixels	2 MP
Maximum resolution	1920 x 1080 pixels
Number of cameras	1
Digital zoom	12 x
Power source type	Battery
Operating temperature (T-T)	-20 - 45 °C
Sensor type	-
Harmonized System (HS) code	8525890000

Weight and Dimensions

Depth	120 mm
Width	64.2 mm
Height	86 mm
Weight	490 g
Package depth	179 mm
Package width	161 mm
Package height	115 mm
Package weight	792 g