ARRIS Contacts
Technical Documentation
Find technical documentation at: www.arris.com/accesstechnologies.
Technical Services
For technical support on ARRIS products you can contact us by phone or on the web.
The Technical Assistance Center can be reached at:
1-888-944-HELP (4357)
The Ask ARRIS web site gives you web access to service and support tools.
You will need to register using your support contract ID and email address.
Ask ARRIS is located at: http://www.arris.com/support
There you will be able to access:
■
Support Contact Information for all products
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Knowledge Base Information (also known as Solutions)
■
User Documentation
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Current open support cases
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Ability to create a new support case (for technical support or repair and return)
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Training Webcast
Email addresses for ARRIS products will be provided with your account at Ask ARRIS.
Technical Training
For more information about our Global Knowledge Services Department and the programs we
offer, e-mail us at:
training@arris.com
.
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