Media
Do It Yourself
Problem Solution
Audi music inte rface* / Bluetooth
Please refer to the instructions in the chapter ¢ page 157, Multi-
audio player*: mobile device is media connections/¢ page 154, Bluetooth audio player. You can
not supported. learn about supported mobile devices in the Audi database for
mobile devices at www .audi.com/bluetooth .
Audi music interface/ AUX input *:
Adjust the volume of the mobile device to approximate ly 70% of
the volume is too high/too low the maximum output
¢ page 162, Input level.
when starting playback through
the AUX input.
Audi music interface* : the porta- For many cell phones or mobile devices, playback is not possible
ble device is not recognized as a
when the battery level is too low (less than 5% of its capacity).
source.
The mobile device will only be recognized as a source in the MMI
after connecting if the battery charge is sufficient .
Audi music interface*: malfunc- The Bluetooth audio player funct ion is switched on. Switch this
tions during audio playback function off ¢
page 170 when you are not using the Bluetooth
through an iPod/ iPhone/ iPad. audio player.
AUX input:
there is stat ic when When connecting and disconnecting, the External audio player
connecting and disconnecting the source is already selected. Before connecting or disconnecting the
AUX connection cable . mobile device, either mute the device (see ¢
page 171) or switch
to a different audio source (fo r example ¢
page 147, Opening the
radio) .
Bluetooth audio player*/ Wi-Fi Only one interface should be actively used at a time to ensure
audio player*: audio playback in- problem-free playback.
terference.
Wi-Fi audio player* : audio play- Audio playback interference can occur on some cell phones if the
back interference . I nternet connect non in the vehicle was not established through
the SIM card reader* on the MMI contro l panel and the
mobile da-
ta
option on the cell phone is switched on. Deactivate the mobile
data
option on your cell phone.
Jukebox*: trac ks on the impo rt ed When importing p laylists, all of the fi les themselves must be im-
playlist are grayed out . ported .
Jukebox*: imported tracks cannot If you cannot find imported tracks in the media center, they may
be played or found . not be supported . Only copy supported files ¢
page 164 to the
Jukebox.
Wi -Fi audio player: multip le devi- Close the Audi MMI connect app on the connected devices (for ex-
ces are connected to the Wi-Fi ample, smartphones) that are not being used as the Wi-Fi audio
hotspot. A media player (such as a player*. Likewise, close the UPnP server apps or the media perm is-
smartphone) appears as the sions on the integrated UPnP/DLNA server. Connect the desired
source and cannot be changed. device as a Wi-Fi audio player*
¢ page 155 .
Online media* : connection failed To establish a connection to the MMI, the MMI connection switch
between the MMI and the Audi
must be switched on in the Audi MMI connect status screen.
MMI connect app.
166
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