400HD Series IP Phones
Administrator's Manual 138 Document #: LTRT-11973
6.3 Disabling Hard Keys and Softkeys
Note: Support pending.
The network administrator can disable hard keys and softkeys on phones. The feature is
motivated by the requirement on the part of some enterprises to control the setting remotely
to comply with company policy.
Hard keys that can be disabled include speaker, headset, voicemail, REDIAL, CONTACTS,
MENU, TRANSFER, HOLD, VOL and mute.
Example 1: To disable the phone's REDIAL hard key, the configuration file parameter
personal_settings/key/redial/enabled can be set to 0.
Example 2: To disable the option to restart the phone, the configuration file parameter
personal_settings/menu/restart/enabled can be set to 0.
Configuration file parameters that can be configured to disable hard keys and softkeys also
include these in the table below.
Table 6-9: Parameters that can be Configured to Disable Hard Keys / Softkeys
Configuration File Parameters
personal_settings/soft_keys/display_idle_screen_keys_when_dialing/enabled
personal_settings/key/speaker_device/enabled
personal_settings/key/headset_device/enabled
personal_settings/key/voice_mail/enabled
personal_settings/key/redial/enabled
personal_settings/key/contacts/enabled
personal_settings/key/menu/enabled
personal_settings/key/hold/enabled
personal_settings/key/volume/enabled
personal_settings/key/mute/enabled
personal_settings/menu/call_log/enabled
personal_settings/menu/directory/enabled
personal_settings/menu/keys_configuration/enabled
personal_settings/menu/keys_configuration/speed_dial_keys/enabled
personal_settings/menu/keys_configuration/soft_keys/enabled
personal_settings/menu/keys_configuration/navigation_keys/enabled
personal_settings/menu/settings/enabled
personal_settings/menu/language/enabled
personal_settings/menu/ring_tone/enabled
personal_settings/menu/callwaiting/enabled
personal_settings/menu/date_and_time/enabled
personal_settings/menu/lcd_contrast/enabled
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