AudioCodes C450HD - Configuring Beeps to Headsets When a Call Comes in to a Call Center; Table 5-22: Configuring Beeps to be Played to Headsets When Calls Come in

Administrator's Manual 5. Configuring VoIP Settings
Version 3.4.3 89 400HD Series IP Phones
5.4.4 Configuring Beeps to Headsets when a Call Comes in to a Call
Center
Note: Support pending.
Network administrators can configure a beep instead of ringing to be played to agents'
headsets when a call comes in to a Call Center. The beep is heard even if 'Auto answer' is
configured to 0.
 To play beeps to headsets instead of ringing:
• Use the table as reference.
Table 5-22: Configuring Beeps to be Played to Headsets when Calls Come in
Parameter Description
voip/beep_to_ringing_device/enabled Enables/disables beeping the device.
 0 Disable (default)

1
Enable
voip/beep_to_ringing_device/number_of_beeps
If the feature is enabled, the number of
beeps must be configured. Default: 3.
voip/hands_free_mode/enabled Enables/disables hands-free mode.
 0 Disable (default)

1
Enable
voip/handset_mode/enabled Enables/disables handset mode.
 0 Disable (default)
 1 Enable
voip/headset_only/enabled Enables/disables ‘only headset’.
 0 Disable (default)
 1 Enable