Administrator's Manual A. Configuring Phones in Server-Specific Deployments
Version 3.4.3 207 400HD Series IP Phones
Figure A-12: Call Answer Group - Type
4. In the ‘Group Name’ field, enter the name of a group, for example, SLA_Group_1, as
shown in the figure below.
5. Under the Group Members section of the screen, select the members of the group. You
cannot select members highlighted yellow; they’ve already been assigned to groups.
Select from members that aren’t highlighted yellow. In the example shown in the figure
below, Regular_11, Regular_12 and Regular_13 are selected.
6. Click in the field ‘Primary Account’ and in the Primary Account section of the screen that
opens, select the primary account. In the example shown in the figure below, AUDC
(first name) Regular_6 (last name) is selected; the ‘Primary Account’ field is immediately
populated with the selection.
Figure A-13: Call Answer Group – Group Name
7. Click 'MANAGED ADVANCED': 'Bridging', 'Bridging warning tone' or 'Private hold'. The
'Private hold' setting is inactive; the server only supports ‘Public hold’.
8. Click Save Group; the SLA group is created.
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