2420 User Guide Page 9
IP Office 3.0(DT) 40DHB0002USEG Issue 3d (16th March 2005)
Call Appearance Keys
Normally, the first page of the main call handling screen contains three keys set as 'call appearance'
keys. These are indicated as a=, b= and c=.
• Note
The number of call appearance keys can be varied and the descriptive text shown next to the key
when idle can be changed. See Display Keys.
Having more than one call appearance key is useful. When holding a call you can answer another call
and then use the call appearance keys to switch between calls.
If you are set to receive call waiting indication, the waiting call is shown against the next call appearance
key. Again you can switch between calls using the call appearance keys.
• Incoming Call:
A
symbol next to a call appearance key indicates an incoming call.
• Pressing the adjacent key answers the call and puts any other current call on hold.
• Connected:
A
symbol next to a call appearance key indicates that it is the currently connected call. The
caller's telephone number (if available) is also shown.
• Pressing the adjacent key puts the call on hold. An H is also shown on the display.
• On Hold:
A
symbol next to a call appearance key indicate a call on hold.
• Pressing the adjacent key takes the call off hold and puts any other current call on
hold.
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