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Avaya CU360 - Troubleshooting; General Troubleshooting for SIP;H.323 Cloud Services

Avaya CU360
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© 2021 Avaya Inc. All rights reserved
Release Notes for Avaya Collaboration Unit CU360 The CU360 Video-collaboration Application 90
Restricted Access Mode
An advanced setting in the Security Configuration section allows locking the CU360 in "restricted
mode". When the system is in restricted mode, Android features are locked, and the device acts in
“kiosk/pinned mode”, as a pure videoconferencing device. The Advanced Settings are password
covered, accessible only to System Admin.
Note that when restricted mode is active, no other application can be installed or launched ("Apps"
menu is hidden) and Android settings are no longer accessible. In this case the app cannot start
minimized.
To enable Restricted Access, from the GUI interface or the Web interface, browse to
[GUI] CONFIGURE > ADVANCED > [ADMINISTRATOR PIN] > SYSTEM>SECURITY> RESTRICTED ACCESS >
[WEB] [ADMIN LOGIN] ADMINISTRATOR SETTINGS>SYSTEM>SECURITY >RESTRICTED ACCESS>
Enable = Yes
From this page, the administrator can also configure Bluetooth and Wi-Fi in Android Settings,
which are no longer accessible from the device desktop.
Figure 110: Configuration for Restricted Access (Kiosk/Pinned Mode)
Figure 111: Shortcut to Wi-Fi/Bluetooth Configuration
Important
In some installations, Wi-Fi and Bluetooth settings could not be visible due
because disabled by a special license.

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