Obtaining the Branch Gateway serial number
About this task
Look for the serial number sticker on the back of the Branch Gateway chassis. If the unit is delivered
directly to the customer and you will not have phone or LAN line access from the customer site to
access the http://rfa.avaya.com website, this task will require a preliminary trip to the customer site.
Related links
Before going to site on page 10
RFA access
You need to obtain a personal Single Sign-On (SSO) for Remote Feature Activation (RFA) website
authentication login before going to the site for installation. You must complete the authentication
process before you can be assigned an SSO authentication login.
As a first-time user:
• Business Partners should point their browsers to the Business Partner portal option
sales_market, services-voice, training tools and procedures to select RFA
• Associates should point their browsers to the Avaya Associate portal
• Contractors should point their browsers to avaya.com
• Alternatively go directly to http://rfa.avaya.com
From that point, log into SSO and complete the process to obtain your personal login.
Related links
Before going to site on page 10
License file with Survivable Remote Server
If you are installing an S8300 as a Survivable Remote Server (SRS), the license file for the S8300
must have a Communication Manager release that is equal to or greater than that of the server that
acts as primary controller (an S8300, S8400, S87xx, or S85xx). This is necessary so that if control
passes to the SRS, it can allow the same level of call processing as that of the primary controller.
Additionally, the SRS must have a version of Avaya Aura
®
Communication Manager that is identical
to that of the primary controller.
The license file requirements of the SRS should be identified in your planning documentation.
Related links
Before going to site on page 10
Downloading license and authentication files
About this task
If you are installing a Branch Gateway with an S8300 Server as a primary controller, you need
license and authentication files for the Communication Manager.
Before you install
February 2017 Installation and Upgrades for the Avaya Branch Gateway G430 12
Comments on this document? infodev@avaya.com
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