There are two default short codes that enable you to record announcements. On existing and
upgraded systems these or similar short codes need to be added manually. The default short
codes are:
• 91N; / N."1" / Record Message — Used to record an announcement 1. For example, to
record announcement 1 for a hunt group on extension 300, dial *91300# and follow the
instructions to record the new announcement.
• 92N; / N."2" / Record Message — Used to record an announcement 2. For example, to
record announcement 2 for a hunt group on extension 300, dial *92300# and follow the
instructions to record the announcement.
Related links
Announcements on page 26
Using pre-recorded names, greetings and announcements
It is possible to convert pre-recorded files for use as mailbox names, greetings and
announcements.
Note that when a pre-recorded file is uploaded, it can take up to 5 minutes before the system
begins using a newly uploaded file. In all cases, if the user records a new name, greeting or
announcement from the phone, the pre-recorded file is deleted.
The source WAV file must have the following properties:
• 8KHz Mono
• 16-bit PCM Uncompressed
Unlike greetings recorded through the embedded voicemail interface, you cannot loop pre-
recorded greetings.
Related links
User mailbox configuration on page 20
Converting pre-recorded files on page 30
Transferring Recordings to Embedded Voicemail on page 31
Auto attendant configuration on page 44
Converting pre-recorded files on page 30
Transferring Recordings to Embedded Voicemail on page 31
Configuring an Auto Attendant to use a greeting file on page 58
Using pre-recorded names, greetings and announcements
September 2020 Embedded Voicemail Installation 29
Comments on this document? infodev@avaya.com
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