7. If you are creating an auto attendant greeting, enter a Recording Name. The name is
case sensitive.
8. If you are creating a user extension greeting, in the User Extension field, enter an
extension user name as defined on the Manager User > User tab.
9. In the Format drop-down box, select G711.
10. Click OK.
Transferring Recordings to Embedded Voicemail
About this task
For systems being centrally managed through System Manager, this task cannot be performed
using IP Office Manager launched from System Manager. You must first disable Under SMGR
Administration in Security Settings before you perform this task.
Procedure
1. Open IP Office Manager and receive the configuration.
2. Select File > Advanced > Embedded File Management.
3. Drag and drop the greeting file into the dynamic\lvmail\AAG folder on the System SD
card.
Configuring an Auto Attendant to use a greeting file
About this task
The same greeting file can be used by multiple auto attendants.
Procedure
1. Open IP Office Manager and receive the IP Office configuration.
2. Select the Auto Attendant form and select or create the required auto attendant.
3. In the Recording Name field, enter the name of the greeting to be used.
This is the Recording Name entered during the file conversion, not the actual file name.
The name is case sensitive.
4. Once uploaded to the IP Office, the converted files can still be recorded over using the
default short codes for recording auto attendant greetings. To prevent this use, deselect
the Enable Local Recording option of the auto attendant.
5. Send the configuration back to IP Office.
Related links
Using pre-recorded names, greetings and announcements on page 29
Auto attendant configuration
September 2020 Embedded Voicemail Installation 58
Comments on this document? infodev@avaya.com
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