3. The two actions, keys 0 and 1, have been configured to transfer to the caller to the
appropriately configured groups.
4. The incoming call route for sales calls has its Destination set to AA:Sales.
Related links
Auto attendant configuration on page 44
Using pre-recorded names, greetings and announcements
It is possible to convert pre-recorded files for use as mailbox names, greetings and
announcements.
Note that when a pre-recorded file is uploaded, it can take up to 5 minutes before the system
begins using a newly uploaded file. In all cases, if the user records a new name, greeting or
announcement from the phone, the pre-recorded file is deleted.
The source WAV file must have the following properties:
• 8KHz Mono
• 16-bit PCM Uncompressed
Unlike greetings recorded through the embedded voicemail interface, you cannot loop pre-
recorded greetings.
Related links
User mailbox configuration on page 20
Converting pre-recorded files on page 30
Transferring Recordings to Embedded Voicemail on page 31
Auto attendant configuration
September 2020 Embedded Voicemail Installation 56
Comments on this document? infodev@avaya.com
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