Configuring a group mailbox
About this task
Caution:
Mailboxes are created based on the unique group name within the IP Office configuration.
Changing a group name associates that group with a new mailbox. If it is necessary to change
a group name, ensure that users have played and deleted all messages first. If a group name
is changed without clearing the original mailbox, you must create a short code based on the
old group name in order to access the old mailbox.
Procedure
1. Open IP Office Manager and receive the configuration.
2. In the left navigation pane, click Hunt Group
3. Select the hunt group for which you want to create a mailbox.
4. Click the Voicemail tab.
5. Change the fields as appropriate. See
Hunt group voicemail settings on page 38 for more
information.
6. Click OK to save the changes.
7. Repeat steps 3 through 6 for each hunt group as appropriate.
8. Select File > Save Configuration to merge the changes back to the system.
Related links
Hunt group mailbox configuration on page 36
Configuring a group mailbox
September 2020 Embedded Voicemail Installation 37
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