Index
A
access limited during failover .............................................137
activating
LNCC, limiting incoming calls ....................................... 90
Active call shortcut keys
adding a user ................................................................71
conference call ............................................................. 71
making a call transfer ................................................... 71
overview ....................................................................... 70
adding
contacts ........................................................................ 43
contacts from the Recents list ...................................... 44
new call log entry to the Contacts list ........................... 44
number to contacts ....................................................... 44
administrative methods
file server address ........................................................ 21
provisioning server ....................................................... 21
answering a call
another call pickup group ....................................... 82, 83
when on another call .................................................... 35
answering a call for a pickup group member ....................... 82
answering call on a monitored extension .............................67
applications
access calendar ............................................................78
activating the screen saver ...........................................72
configuring calendar ..................................................... 78
guest login .................................................................. 101
application settings
disabling calendar reminder ........................................116
disabling calendar reminder tone ................................117
disabling contact exchange .........................................115
disabling exchange calendar ...................................... 116
enabling calendar reminder ........................................
116
enabling calendar reminder tone ................................ 117
enabling contact exchange ......................................... 115
enabling exchange calendar .......................................116
enabling SAC when DND is active ............................... 53
setting a week day for calendar reminder ...................
117
setting calendar list ..................................................... 118
setting reminder time .................................................. 117
setting snooze time .....................................................117
Assisting an agent on an observed call ............................... 99
audio settings
AGC ............................................................................ 118
button clicks ................................................................120
configuring hearing aid compatibility .......................... 122
error tones .................................................................. 120
headset profile ............................................................
122
setting a primary ringtone ........................................... 123
setting headset mic level ............................................ 121
Autodialing
calling a person ............................................................ 73
automatic update
phone firmware ...........................................................135
settings update ........................................................... 135
Avaya support website .......................................................144
away timer
timer value ...................................................................111
B
blind transfer ........................................................................ 84
Bluetooth
pairing ......................................................................... 119
unpairing ..................................................................... 119
Bridged Call Appearance
answering a bridged line call ........................................ 74
joining a call on a bridged line ...................................... 75
making a call on a bridged line ..................................... 74
Bridging ................................................................................88
Busy Indicator
call transfer
attended transfer ................................................... 77
blind transfer ..........................................................77
icons and LED indication .............................................. 75
making a call .................................................................
76
making a conference call ..............................................76
overview ....................................................................... 75
transferring a call .......................................................... 77
button clicks
turn off .........................................................................120
turn on ........................................................................ 120
C
calendar
calendar reminder .......................................................116
calling a person ............................................................ 79
configuration ................................................................. 78
disabling calendar reminder ........................................116
exchange calendar ......................................................
116
list style ....................................................................... 118
month calendar event ................................................... 79
reminder time ..............................................................117
reminder tone ..............................................................117
reviewing event .............................................................
79
setting a week day for reminder ..................................117
snooze time .................................................................117
calendar integration
new phone .................................................................. 115
call
recents ..........................................................................60
URI dialing .................................................................... 93
call forward,
disable .......................................................................... 56
April 2021 Using Avaya J189 SIP IP Phone in Avaya Aura
®
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