Procedure
1. While on an active call, press Transfer.
The phone displays the Enter Transfer Destination screen.
2. Do one of the following and then press the Call soft key:
• Dial the number to which you want to transfer the call.
• Search for the number in the Contacts or Recents list.
3. To initiate a blind transfer, press Now.
The call transfer is complete.
Crisis alert station
Table 1: Participants in a crisis alert
Participant Description
Emergency caller A person in your organization who calls the
emergency number.
Crisis alert watcher A person in your organization who gets an alert
notification immediately after an outgoing
emergency call.
Crisis alert station
In a crisis alert station, when an emergency caller calls an emergency number, all the crisis alert
watchers receive a notification about this, so that they can attend to the caller immediately. The
system administrator assigns the crisis alert watchers.
During a crisis alert, the crisis alert watchers receive the following types of notifications:
• Crisis alert view: A pop-up screen displays the emergency caller name and the call
origination extension. The screen is visible until the watcher acknowledges it.
• Audio alert: An alert tone plays continuously until the watcher acknowledges it.
• Visual alert: The green feature LED flashes.
The system administrator configures the crisis alert feature. Depending upon the feature
configuration, the crisis alert watchers receive the crisis alert notification in one of the following
mode:
• Single user mode: When any one of the crisis alert watcher acknowledges the crisis, the alert
stops on the IP Phones of the other crisis alert watchers.
• Every user mode: Each crisis alert watcher acknowledges the crisis for the alert to stop at
their respective IP Phone.
Crisis alert station
April 2021 Using Avaya J189 SIP IP Phone in Avaya Aura
®
85
Comments on this document? infodev@avaya.com
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