Chapter 9: Presence
With the Presence feature, you can monitor the status of your contacts in real-time and also change
the phone status manually according to your availability for communication.
The administrator must activate this feature to display presence information on your phone screen.
The phone displays your presence status on the top line of the phone screen.
Viewing the Presence status of your contacts
About this task
You can view or monitor the real-time Presence status of your contacts to know the appropriate
time for communication with a contact.
Before you begin
• Ensure that the administrator activates the feature. Contact your administrator for details.
• Ensure you have a contact in your Contacts list.
• Set the Track Presence option to Yes when you add or edit a contact in the Contacts list.
Procedure
1. Press Contacts.
2. Scroll to the required contact.
The phone displays the corresponding Presence status icon of the contact.
Related links
Adding a new contact on page 43
Changing your Presence status
About this task
You can change your phone presence status manually. The phone displays your Presence status
on the top line of the phone screen.
Before you begin
Ensure that the administrator activates the feature. Contact your administrator for details.
April 2021 Using Avaya J189 SIP IP Phone in Avaya Aura
®
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Comments on this document? infodev@avaya.com
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