Avaya J189 - Transferring a Call to a Monitored Phone

Before you begin
Ensure that the monitored phone to which you make the call is in an idle state.
Procedure
1. Press Main menu, and scroll to Features.
2. Press Select.
3. Scroll to choose the monitored phone that you want to call.
4. Press Select twice.
The phone makes a call to the monitored extension.
Related links
Team Button on page 66
Transferring a call to a monitored phone
About this task
Use this procedure to transfer an active call to a monitored phone.
Before you begin
You must be on an active call.
Procedure
1. Press Main menu, and scroll to Features.
2. Press Select.
3. Scroll to choose the monitored phone to which you want to transfer the active call, and
press Select.
The system puts the active call on hold and rings the monitored phone.
4. To complete the transfer, perform one of the following actions:
• Press the Complete soft key.
• On-hook the handset.
• Press the Speaker button.
• Press the Now soft key.
• Press the Talk soft key.
Related links
Team Button on page 66
Team Button
April 2021 Using Avaya J189 SIP IP Phone in Avaya Aura
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