Avaya J189 - Chapter 13: Team Button

Chapter 13: Team Button
When the administrator configures the Team Button feature for your phone, you can do the
following:
• Monitor another phone to know whether calls are redirected to another phone.
• Monitor another phone to know whether that phone has an active call.
• Answer calls that ring on the monitored phone.
Use the Team Button soft key to:
• Make a speed dial call to the monitored phone. You can do this when the monitored phone is
not in use.
• Transfer an active call to the monitored phone.
The call redirection feature, Send All Calls, Call Forward, or ECF might be active on the monitored
phone. The monitoring phone can override call redirection when speed dialing or transferring an
active call to the monitored phone. The override feature ensures that the call made to the monitored
phone rings on the monitored phone and is not routed to the redirected number.
To override call redirection, the administrator must configure on Avaya Aura
®
Session Manager:
• The monitored phone setting that enables the monitoring phone to override call redirection
directly or through a choice provided to the user.
• The monitoring phone setting that enables the phone to override the call redirection feature
that is active on a monitored phone.
For more information to set the overriding permission on Avaya Aura
®
Session Manager, see
Administering Avaya Aura
®
System Manager.
The following table shows icons of the Team Button feature icons for Avaya J189 IP Phone and
Avaya J100 Expansion Module:
Icon Description
The monitored extension is idle.
The monitored extension is on another call.
The monitored extension is idle, but the user has forwarded all incoming calls to a
different extension.
The monitored extension is on another call, and the user has forwarded all incoming
calls to another extension.
April 2021 Using Avaya J189 SIP IP Phone in Avaya Aura
®
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