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Avaya J189 - Using Hunt Group Busy; Interrupting a Call with a Whisper Page

Avaya J189
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The Features screen displays the Hunt Group Busy buttons. Each Hunt Group Busy button
corresponds to a specific hunt group. The Hunt Group Busy button label includes a unique four-
digit index for each group.
Using Hunt Group Busy
About this task
Use the Hunt Group Busy buttons on the Features screen to manage the calls from a particular
hunt group.
Procedure
1. To stop receiving calls from a particular hunt group, press the corresponding Hunt Group
Busy button.
2. To turn off the Hunt Group Busy feature for a particular hunt group and start receiving calls,
press the corresponding Hunt Group Busy button.
Interrupting a call with a whisper page
About this task
Use this procedure to make an announcement to a person on another extension who is active on
a call. The person who is paged can only hear the announcement.
Before you begin
Ensure that the administrator activates the feature. Contact your administrator for details.
Procedure
1. Press Main menu, and scroll to Features.
2. Press Select.
3. Scroll to Whisper page and press Select.
4. Enter the extension number that you want to call.
5. Press Enter.
6. Deliver the message when your call is received.
Example
You are on a call with users A, B, and C. You have an urgent message for user A. When you use
the Whisper page feature to deliver a message to user A’s extension, all three users hear the tone
that signals the page, but only user A hears the message.
Interrupting a call with a whisper page
April 2021 Using Avaya J189 SIP IP Phone in Avaya Aura
®
89
Comments on this document? infodev@avaya.com

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