Avaya Scopia XT Executive - Resolving Camera Issues

Field Name Description
Delay Received audio delay in milliseconds. If Lip-sync
automatic is set to No, drag the slider until you obtain the
best synchronization.
Sharpness Select Yes to enable more definition or video sharpness
and alter the bandwidth required to maintain a video
resolution (see Setting Call Bandwidth in XT Series on
page 127). Select No to prefer more fluidity in motion.
3. From the web interface only, select Save.
Related Links
Troubleshooting the Avaya Scopia
®
XT Series on page 172
Resolving Camera Issues
The PTZ camera is not working correctly.
Cannot see camera output
I cannot see the PTZ camera’s output after setting up.
Solution
If the Web Video feature is enabled, you can check the camera's output remotely from the Avaya
Scopia
®
XT Series web interface by selecting More Actions > Web Video:
Figure 144: Remotely monitoring your PTZ camera
Cannot move camera
I can see the PTZ camera’s output, but I cannot move the camera. The video source may not be set
to the correct camera.
Solution
1. Select Control Camera from the Main menu (or from the In-Call menu, during a call) and
press ok/menu.
Resolving Camera Issues
April 2015 Avaya Scopia
®
XT Series Deployment Guide 193
Comments? infodev@avaya.com