Avaya XT Series - Page 6

Chapter 9: Troubleshooting the Avaya XT Series.............................................................. 116
Viewing System Information for Customer Support................................................................. 116
Viewing the quality of your call.............................................................................................. 118
Resolving Monitor Display Problems..................................................................................... 119
Resolving Problems Viewing Computer Content.................................................................... 121
Resolving XT Remote Control Unit Problems......................................................................... 122
Restoring Default User Settings............................................................................................ 122
Cannot Control with Keyboard and Mouse............................................................................. 124
Resolving Video or Audio Disruptions.................................................................................... 125
Resolving download problems.............................................................................................. 125
Downgrading to version 8.x.................................................................................................. 126
Chapter 10: Resources......................................................................................................... 127
Documentation.................................................................................................................... 127
Finding documents on the Avaya Support website........................................................... 130
Accessing the port matrix document................................................................................ 131
Avaya Documentation Center navigation......................................................................... 131
Training.............................................................................................................................. 132
Support.............................................................................................................................. 133
Using the Avaya InSite Knowledge Base......................................................................... 133
Contents
March 2021 User Guide for Avaya XT Series 6
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