BestCode NExT 88SHS - Page 182

BestCode Next Series 8 Technical Manual October 2022 Page 168 of 290
Prompt Code
Prompt Name
Prompt Description
05-8009
Manifest
"File in manifest has wrong size: %ls"
Indicates that a file listed in the manifest exists on the USB drive, and is a regular file, but has the
wrong size.
Solution 1:
Download new Firmware from Distributor portal and load onto the USB stick. Load Firmware. Do not
edit the Manifest.txt file.
Prompt Code
Prompt Name
Prompt Description
06-8001
SD Memory
"Memory device not detected."
Indicates a failure to mount an SD card.
Solution 1:
SD Card not valid. Contact BestCode for support.
Prompt Code
Prompt Name
Prompt Description
07-0001
File Transfer
Maintain connection with the external media device,
Solution 1:
Press OK to continue the USB function.
Solution 2:
Press Cancel to close the prompt.
Prompt Code
Prompt Name
Prompt Description
07-8001
File Transfer
Invalid print memory files were found.
Indicates that one or more errors were detected when loading charge files, aka template files.
Solution 1:
Download new Firmware from Distributor portal and load onto the USB stick. Load Firmware.
Prompt Code
Prompt Name
Prompt Description
07-8002
File Transfer
Missing print font data.
Indicates that one or more font files were not found.
Solution 1:
Download new Firmware from Distributor portal and load onto the USB stick. Load Firmware.
Prompt Code
Prompt Name
Prompt Description
07-8003
File Transfer
No user keyboard files found.
Solution 1:
Perform Restore function (Service>Tools>Restore)
Solution 2:
Download new Firmware from Distributor portal and load onto the USB stick. Load Firmware.
Prompt Code
Prompt Name
Prompt Description
07-8004
File Transfer
No user language files found.
Solution 1:
Perform Restore function (Service>Tools>Restore)
Solution 2:
Download new Firmware from Distributor portal and load onto the USB stick. Load Firmware.
Prompt Code
Prompt Name
Prompt Description
08-0001
HV Fault
High voltage trip.
Solution 1:
Clean the Printhead. Thoroughly dry the printhead.
Solution 2:
Perform backflush nozzle up to 7 times until error is resolved.
Solution 3:
Move system to new environment and see if error occurs. Manage according to environmental
selection guide here
Solution 4:
Replace the Power Supply
Solution 5:
Replace the Printhead Umbilical
Solution 6:
Replace the Main Circuit Board