Brother MFC Series User Manual

2-41
Confidential
■ Error Code A3
During document scanning, the Document detection sensor detected that the document is
pulled out. Or, the Document scanning position sensor could not detect a document within
the specified time.
<User Check>
- Remove the jammed document.
■ Error Code A5
Level of CIS scan result is detected as abnormal during fax sending. (During the first
sending)
Error Code A6
Level of CIS scan result is detected as abnormal during fax sending. (After retrying)
DOCUMENT JAM
LCD
Step Cause Solution
1 Foreign materials in the
document feeding path
Remove foreign materials.
2 Document caught in the
Document detection actuator
Reattach the Document detection actuator.
3 Document scanning position
sensor harness connection
failure
Reconnect the Document scanning position
sensor harness.
4 Document pick-up roller worn
out
Replace the Document separate roller ASSY.
5 Document scanning position
sensor defective
Replace the Document scanning position
sensor PCB.
6 ADF motor defective Replace the ADF unit.
7 Main PCB defective Replace the Main PCB ASSY.
Unable to Scan A5
LCD
Unable to Scan A6
LCD
Step Cause Solution
1 White level data failure Acquire white level data.
(Refer to Chapter 5, Section 1.4.15)
2 CIS unit defective Replace the CIS unit.
3 White reference film stained Clean the white reference film of the Document
scanner unit.
4 Scratched or damaged white
reference film
Replace the Document scanner unit.
5 Main PCB defective Replace the Main PCB ASSY.

Brother MFC Series Specifications

General

Brand	Brother
Model	MFC Series
Category	Printer
Language	English