Brother MFC Series User Manual

2-45
Confidential
4.2 Recording Paper Feeding Problems
Problems related to paper feeding are end user recoverable if following the User Check
items.
If the same problem occurs, follow each procedure in the order of the number described in
the Step column in the tables below.
4.2.1 Recording paper is not fed from paper tray
<User Check>
- Check if the recording paper is loaded correctly in the Paper tray.
- Check if the number of recording paper loaded in the paper tray is within specified
volume.
- Try reversing the recording paper in the Paper tray, or rotating direction of the paper for
180 degrees.
- Check if the recording paper's thickness is within specifications.
- Shuffle recording papers thoroughly and then reload them in the Paper tray.
- Clean the Paper pull-in roller.
Step Cause Solution
1 Paper pull-in roller not
mounted in place
Reattach the Paper pull-in roller.
2 CR encoder strip stained Clean the CR encoder strip.
3 PF encoder disk stained Clean the PF encoder disk.
4 Paper feed motor harness
connection failure
Reconnect the Paper feed motor harness.
5 Maintenance unit not properly
attach
Reattach the Maintenance unit.
6 Paper pull-in roller worn out Replace the Paper pull-in roller.
7 CR encoder strip defective Replace the CR encoder strip.
8 PF encoder disk defective Replace the PF encoder disk.
9 Paper feed motor defective Replace the Paper feed motor.
10 Maintenance unit defective Replace the Maintenance unit.
11 Main PCB defective Replace the Main PCB ASSY.

Brother MFC Series Specifications

General

Brand	Brother
Model	MFC Series
Category	Printer
Language	English