Brother MFC Series User Manual

2-49
Confidential
■ Paper jam near the Platen
<User Check>
- Check if the recording paper is loaded correctly in the Paper tray.
- Adjust the paper guide to match the recording paper size.
- Check if the recording paper loaded is smaller than the specified size.
- Check if the recording paper's thickness is within specifications.
- Clean the related rollers.
Step Cause Solution
1
Foreign materials in the
recording paper feeding path
Remove foreign materials.
2
CR encoder strip stained Clean the CR encoder strip.
3
CR encoder strip out of place Reattach the CR encoder strip.
4
Registration actuator caught in
the surrounding parts
Reattach the Registration actuator.
5
CR guide rail not properly
attached
Reattach the CR guide rail.
6
Platen not mounted in place Reattach the Platen ASSY.
7
Paper feeding path parts out of
place
Reattach the paper feeding path parts.
8
CR encoder strip defective Replace the CR encoder strip.
9
Paper feed roller defective Replace the Paper feed roller.
10
Platen defective Replace the Platen ASSY.
11
Paper feed roller defective Replace the Paper feed roller.
12
Registration sensor defective Replace the Registration sensor PCB ASSY.
13
Main PCB defective Replace the Main PCB ASSY.

Brother MFC Series Specifications

General

Brand	Brother
Model	MFC Series
Category	Printer
Language	English