4. Setting Up the System
This chapter provides information and instructions for downloading and installing the Butterfly iQ App, registering the
probe, setting up the Butterfly iQ App, and charging the probe for use.
4.1. Downloading and Installing the App
You can download and install the Butterfly iQ App by visiting the Apple App Store or Google Play Store on your
mobile device. Once in the applicable app store, search for "Butterfly iQ".
Before downloading and installing the app, make sure your mobile device meets or exceeds the minimum
performance specifications. Additional information on the most up to date device requirements can be found at
support.butterflynetwork.com.
NOTE
If you cannot install the app, it may indicate that your mobile device does not meet the minimum
performance specifications. For details on the requirements, see support.butterflynetwork.com.
4.2. Updating Firmware
The firmware on your mobile device must be up-to-date to perform imaging. Certain app updates may require a
firmware upgrade of your Butterfly iQ/ iQ+/ iQ3. Firmware updates will be triggered on the first connection of the
Butterfly iQ/ iQ+/ iQ3 probe following an app update.
We recommend enabling notifications from Butterfly on your mobile device so you can proactively update your
probe's firmware. We will send a push notification when a firmware update is needed, so you can complete this step
before you need to use the probe.
To receive firmware update notifications
On an iOS device
1. Ensure you are using the latest version of the Butterfly iQ App.
2. In the Butterfly iQ App, click your avatar at the bottom right corner of the screen to access your Profile and
navigate to Notifications.
3. Toggle "Push" to enable push notifications.
4. Navigate to your mobile device's Settings.
5. Select "Butterfly iQ" and toggle "Allow Notifications" on.
On an Android device
1. Ensure you are using the latest version of the Butterfly iQ App.
2. In the Butterfly iQ App, click your avatar at the bottom right corner of the screen to access your Profile and
navigate to Notifications.
3. Toggle "Push" to enable push notifications.
4. Navigate to your mobile device's Settings.
5. Select Apps and Notifications.
6. Select Butterfly iQ and allow notifications.
Setting Up the System
Setting Up the System 25
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