Troubleshooting
If you have a problem with your camcorder, refer to this section. Consult your dealer
or a Canon Service Center if the problem persists.
Power
Source
•
The
camcorder
will
not
turn
on
or
it
turns
off
by
itself.
•
The
disc
compartment
cover
will
not
open.
•
The
LCD/viewfinder
switches
on
and
off.
- Battery pack
is
exhausted. Replace or
charge the battery pack
(CO
19).
- Attach the battery pack correctly.
- Use the
compact
power adapter.
The
charge
indicator
flashes
rapidly.
-
[~:~~~:!:::~:+:-
J (one flash at 0.5-second
intervals)
Charging has stopped because the
compact
power
adapter
or
the battery
pack is faulty. Consult a Canon Service
Center.
-~~
-
G:-:+~~
i~:-:+:-J
(two
quick
flashes at
1-second intervals)
Battery pack at least 50% charged
(CO
20). This is not a malfunction.
•
Battery
pack
will
not
charge.
•
The
charge
indicator
flashes
very
slowly
(one
flash
at
2-second
intervals).
- Charge the battery pack
in
temperatures between 0 °C and
40°C
(32
OF
and 104
OF).
- Battery packs become hot with use and
may
not
charge. When the battery pack
is outside the charging temperature
range, the CHARGE indicator will flash
irregularly. The charging will start once
the battery pack temperature is below
40°C
(104
OF).
- The battery pack is damaged. Use a
different battery pack.
- If you connect a faulty power adapter
or
battery pack, the CHARGE indicator
flashes approx. twice per second and
the charging stops.
- Check that the compact power adapter
is correctly connected to the
camcorder.
Camcorder
is
on
but
is
unresponsive.
- The camcorder has exceeded its
operational temperature
(EID3
appears).
Turn off the camcorder and let it cool
down before resuming use.
Recording/Playback
Buttons
will
not
work.
- Turn on the camcorder.
- Load a disc
(CO
27).
Abnormal
characters
appear
on
the
screen.
The
camcorder
does
not
operate
properly.
- Disconnect the power source and
reconnect it after a short time. If the
problem still persists, disconnect the
power
source and press the RESET
button with a pointed item. Pressing the
I
RESET button resets all settings.
fi5
appears
on
the
screen.
- Load a disc
(CO
27).
Qj
appears
on
the
screen.
- Battery pack is exhausted. Replace
or
charge the battery pack
(CO
20).
The
wireless
controller
will
not
work.
- Set [WL.REMOTE]
to
[ON]
(CO
77).
- The battery
of
the wireless controller is
exhausted. Replace the battery
(CO
20).
Video
noise
appears
on
screen.
- When using the camcorder close
to
devices that emit strong
electromagnetic fields (plasma TVs,
cellular phones, etc.), keep a distance
between the camcorder and these
devices.
Additional
Information
•
79
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