Cannot print over a network
Cannot print over a network
Cannot connect the printer to the network ..................................................................................................... 590
Cannot print over a TCP/IP network ............................................................................................................... 590
Cannot print over a Bonjour network .............................................................................................................. 590
Cannot connect the printer to the network
Cannot connect the printer to the network
Cause Corrective Action
The Ethernet cable
is not connected
correctly to the
printer's Ethernet
port.
1.
Make sure the printer is connected to the network with the correct Ethernet cable, and then turn the printer
on. For instructions on connecting the cable, refer to the Setup Guide.
2.
Make sure the Link indicator is lit.
The bottom indicator is green if the printer is connected via 1000Base-T, while the top indicator is orange
if connected via 100Base-TX and the top indicator is green if connected via 10Base-T.
If the Link indicator is not lit, check the following points.
•
Make sure the connection point is on.
•
Make sure the end of the Ethernet cable is connected correctly.
Insert the Ethernet cable until it clicks and locks in place.
•
Make sure there is no problem with the Ethernet cable.
If there is any problem, replace the Ethernet cable.
•
Check the communication mode with the connection point.
Although the printer normally detects the communication mode and transmission rate of the communi-
cation point automatically (in auto negotiation mode), sometimes the communication point settings
cannot be detected. In this case, configure the connection method manually, specifying the communi-
cation mode in use.
(See "Configuring the Communication Mode Manually.") ➔P.461
Cannot print over a TCP/IP network
Cannot print over a TCP/IP network
Cause Corrective Action
The printer's IP address is not config-
ured correctly.
Make sure the printer's IP address is configured correctly.
(See "Configuring the IP Address Using imagePROGRAF Device Setup Utility.") âž” P.463
(See "Configuring the IP Address Using the Printer Control Panel.") âž” P.452
The printer's TCP/IP network settings
are not configured correctly.
Make sure the printer's TCP/IP network settings are configured correctly.
(See "Configuring the Printer's TCP/IP Network Settings With RemoteUI.") ➔P.456
The computer you are trying to print
from is not configured correctly.
Make sure the computer's TCP/IP network settings are configured correctly.
(See "Configuring the Printer Driver Destination (Windows).") ➔P.455
(See "Configuring the Destination in TCP/IP Networks (Mac OS).") ➔P.459
Cannot print over a Bonjour network
Cannot print over a Bonjour network
Cause Corrective Action
The computer you are trying to
print from is not configured cor-
rectly.
Make sure the computer is configured correctly.
(See "Configuring the Destination for Bonjour Network (Mac OS).") ➔P.459
The computer and printer are not
on the same network.
Due to the nature of Bonjour, you cannot print if the printer is on another network behind a rout-
er. Make sure the computer and printer are on the same network. For information about net-
work settings, ask your network administrator.
Cannot connect the printer to the network
iPF685
User's Guide
Troubleshooting Cannot print over a network
590
To Next Page
Loading...
Need help?
General