Troubleshooting CHLORIDE ACTIVE
GB - 38 V02OCT/01 945040.066
Backup time less than
that specified
The fuse switch of the battery
extension(s) is in the "OFF"
position.
Move the fuse switch to the "ON"
position.
The number of externally con-
nected battery extensions was
set incorrectly.
Correct settings (see “Commission-
ing of an external battery extension”
on page GB - 23)
Batteries are not completely
charged
Charge batteries (see “Commission-
ing the UPS devices” on page GB -
22) and test backup time. If the prob-
lem persists, contact the responsible
customer service representative.
Batteries are defective Contact customer service
Charging device is defective Contact customer service
OVERLOAD LED illumi-
nates
Overload at UPS output Reduce load to the permissible value
No communication
between UPS and PC
Wrong serial connection cable
Check whether the correct cable has
been used (standard modem/null
modem cables are not permissible)
Interface on the PC is being
used by another process or is
defective.
Check whether other software/serv-
ice is accessing the interface on the
PC; try selecting a different serial
interface.
Interference on the data cable Lay cable differently.
Problem Possible cause Measure
Table 6: Rectification of errors
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