CHLORIDE ACTIVE Troubleshooting
945040.066 V02OCT/01 GB - 37
G
B
Troubleshooting
If, in spite of the high reliability of this device, problems should occur, please
check the following points before contacting the responsible customer serv-
ice representative:
• Is the mains voltage present at the UPS input?
• Is the input fuse defective or have circuit breakers tripped?
If you contact the responsible customer service representative, please have
the following information ready:
• Device information = model, order no., series no. as per nameplate
• An exact description of the problem (what loads are being operated,
does the problem occur regularly or sporadically etc.)
Problem Possible cause Measure
No display
No alarm
(UPS switched off)
Main switch switched off Switch on main switch
No mains voltage present
Have mains inspected by qualified
electrician
Input fuse defective or input
circuit breaker tripped
Replace with fuse of same type or
switch on circuit breaker. If the prob-
lem persists, contact the responsible
customer service representative.
MAINS indicator does
not illuminate, acousti-
cal alarm sounds in
intervals
No mains voltage present
UPS operation (see “Operational
behaviour” on page GB - 27)
MAINS indicator flashes
Phase and neutral lines
swapped at UPS input.
Pull out mains plug and plug back in
correctly (see “Installing the UPS
devices” on page GB - 21)
MAINS indicator does
not illuminate when
mains voltage present,
acoustical alarm sounds
in intervals
Input fuse defective or input
circuit breaker tripped
Replace with fuse of same type or
switch on circuit breaker. If the prob-
lem persists, contact the responsible
customer service representative.
ALARM indicator illumi-
nates, acoustical alarm
sounds continuously
UPS error
Contact the responsible customer
service representative
Overheating Decrease ambient temperature
Table 6: Rectification of errors
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