Cisco 7961G-GE - IP Phone VoIP User Manual

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Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0
OL-11953-01
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
Call Statistics Screen
You can access the Call Statistics screen on the phone to display counters,
statistics, and voice quality metrics in the following ways:
• During call—You can view the call information by pressing the ? button twice
rapidly.
• After the call—You can view the call information captured during the last call
by displaying the Call Statistics screen.
Note You can also remotely view the call statistics information by using a web
browser to access the Streaming Statistics web page. This web page
contains additional RTCP statistics not available on the phone. For more
information about remote monitoring, see Chapter 8, “Monitoring the
Cisco Unified IP Phone Remotely.”
A single call can have multiple voice streams, but data is captured for only the last
voice stream. A voice stream is a packet stream between two endpoints. If one
endpoint is put on hold, the voice stream stops even though the call is still
connected. When the call resumes, a new voice packet stream begins, and the new
call data overwrites the former call data.
To display the Call Statistics screen for information about the last voice stream,
follow these steps:
Procedure
Step 1 Press the Settings button.
Step 2 Select Status.
Step 3 Select Call Statistics.
The Call Statistics screen displays these items:

Cisco 7961G-GE - IP Phone VoIP Specifications

General

Brand	Cisco
Model	7961G-GE - IP Phone VoIP
Category	IP Phone
Language	English