Cisco 8831 - Additional options; Need to handle more calls on the conference station line; Need more speed dial entries; Want to use one extension for several phones

Configuration ReferenceDescriptionFeature
For more information, see the following:
•
Cisco Unified Communications
Manager Features and Services
Guide, “Barge and Privacy”
•
Cisco Unified Communications
Manager System Guide, “Cisco
Unified IP Phone”
Allows an agent to create and update a prerecorded
greeting that plays at the beginning of a call, such
as a customer call, before the agent begins the
conversation with the caller. The agent can
prerecord a single greeting or multiple greetings as
needed.
When a customer calls, both the agent and the
customer hear the prerecorded greeting. The agent
can remain on mute until the greeting ends or
answer the call over the greeting.
All codecs supported for the phone are supported
for Agent Greeting calls.
To enable Agent Greeting in the Cisco Unified
Communications Manager Administration
application, choose Device > Phone, locate the IP
Phone that you want to configure. Scroll to the
Device Information Layout pane and set
Built In Bridge to On or Default.
If Built In Bridge is set to Default, in the
Cisco Unified Communications Manager
Administration application, choose System >
Service Parameter and select the appropriate
Server and Service. Scroll to the Clusterwide
Parameters (Device - Phone) pane and set Builtin
Bridge Enable to On.
Agent Greeting
For more information, see Cisco Unified
Communications Manager Features and
Services Guide, “Call Pickup
Configuration” chapter.
Allows users to pick up a call on any line in their
call pickup group, regardless of how the call was
routed to the phone.
Any Call Pickup
For more information, see Cisco Unified
Communications Manager System Guide,
“Cisco Unified IP Phone” chapter.
A stutter tone indicates that a user has one or more
new voice messages on a line.
The stutter tone is line-specific. You hear
it only when using the line with the waiting
messages.
Note
Audible Message Waiting
Indicator (AMWI)
For more information, see Cisco Unified
Communications Manager Administration
Guide, “Directory Number Configuration”
chapter.
Connects incoming calls automatically after a ring
or two.
Auto Answer
For more information, see Cisco Unified
Communications Manager Features and
Services Guide, “Call Pickup” chapter.
Allows a user to use one-touch pickup functionality
for call pickup features.
Auto Pickup
Cisco Unified IP Conference Phone 8831 Administration Guide for Cisco Unified Communications Manager 9.0
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Features, templates, services, and user setup
Available telephony features