Start service 134
Determine DNS or connectivity issues 134
Create new phone configuration file 135
Verify DNS settings 136
Check DHCP settings 136
Additional troubleshooting information 137
Maintenance 137
Cisco Unified IP Conference Phone 8831 reset or restore 137
Settings reset 137
Quality Report Tool 137
Voice quality monitoring 138
Cisco Unified IP Phone cleaning 140
APPENDIX A
Internal support website 141
Phone user support 141
IP Phone Manuals 141
IP Phone features user subscription and setup 142
User Voice Messaging System access 142
User Personal Directory entries setup 143
APPENDIX B
International user support 145
Language overlays for phone buttons 145
Cisco Unified Communications locale installation 145
APPENDIX C
Technical specifications 147
Physical and operating environment specifications 147
Cable specifications 148
APPENDIX D
Basic phone administration steps 149
Example user information 149
Cisco Unified Communications Manager user addition 150
Add user from external LDAP Directory 150
Add user directly to Cisco Unified Communications Manager 150
Identify phone 151
Identify phone 151
Cisco Unified IP Conference Phone 8831 Administration Guide for Cisco Unified Communications Manager 9.0
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