Cisco Catalyst 4500 Series Installation Guide

Chapter 5 Troubleshooting
Troubleshooting the Fan Assembly
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Catalyst 4500 Series Switches Installation Guide
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The 1400 W DC multi-input supply can not be used with other power supply
types, but other power supplies in this product line work with the other types
during an upgrade. If you mix power supplies in a Catalyst 4500 series chassis,
the switch detects the type of power supply in power supply bay 1 (PS1) and
ignores the power supply in power supply bay 2 (PS2) while issuing system
messages and showing the power supply in bay 2 as in the err-disable state in the
output of the show power command. When the power supply in bay 1 is removed,
the switch recognizes the power supply in bay 2, and you may then put a new
matching power supply in bay 1. Both supplies should now resume normal
function.
Troubleshooting the Fan Assembly
Note All fans must be operating or a failure will occur.
Environmental problems may initially appear to be problems with the fan tray. To
help isolate a fan assembly problem, follow these steps:
Step 1 Check the status LED on the fan tray.
• If the LED is off and the rest of the system is functioning, the fan tray is not
getting power or is not seated correctly on the backplane.
• If the LED is green, the fans are operating normally. There may be conditions
impairing fan performance, but they are minimal in impact.
• If the LED is red, one or more fans have failed.
Step 2 Connect a terminal and determine the fan tray status shown by the show
environment status CLI command.
Step 3 Look for system messages reporting a temperature problem or problem with the
fans. Individual messages may suggest different solutions. Connect a terminal to
the console port, and look for any of the following system messages:
C4K_CHASSIS-2-INSUFFICIENTFANSDETECTED
C4K_CHASSIS-2-INSUFFICIENTFANSSHUTDOWN
C4K_IOSMODPORTMAN-4-CRITICALTEMP
C4K_IOSMODPORTMAN-4-FANTRAYBAD

Cisco Catalyst 4500 Series Specifications

General

Series	Catalyst 4500 Series
Category	Switch
Layer Support	Layer 2, Layer 3
Form Factor	Modular chassis
Stackable	No
Chassis Slots	3, 6, 7, 10
Power Supply Options	AC, DC
Redundancy	Power supply, Supervisor engine
Network Management	Cisco IOS Software CLI, SNMP, Cisco Prime Infrastructure
Features	Security, QoS
Port Density	Up to 384 ports per chassis
Security Features	802.1X, ACLs, DHCP Snooping, Dynamic ARP Inspection, IP Source Guard
Supervisor Engine	8-E