Cisco Catalyst 4500 Series

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Catalyst 4500 Series Switches Installation Guide
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Chapter 5 Troubleshooting
Contacting the Cisco Technical Assistance Center
See the “Obtaining Documentation and Submitting a Service Request” section on
page xvii for more information about contacting the TAC.
Serial Numbers
When you contact Cisco Technical Assistance, have the serial number of your
switch available. Refer to
Figure 5-3 to 5-6 to locate the serial number on your
switch. You may also get the serial number from the output of a show version
command.
Figure 5-3 Catalyst 4503 Serial Number Location
1
13
1
13
1
13
1
13
105727
4506
UPLINK 1
UPLINK 2
ACTIVE
LINE
ACTIVE
LINE
ACTIVE
RESET
UTILIZATION
STATUS
4503
WS-X4515 SUPERVISOR ENGINE IV
1%
100%
CONSOLE
LINK
EJECT
FLASH
10/100
MGT
SN: AAANNNNXXXX